Contract Manager V

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Manager V 
Job Title: Contract Specialist V 
Agency: Health & Human Services Comm 
Department: HHSC CFO 
Posting Number: 7180 
Closing Date: 08/17/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.32 - $8,886.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,LS,LSS,SEI16,SK,F&S 
 
 
 

Under the supervision of the CFO-Procurements and Contracts manager, the Contract Specialist V will perform highly advanced (senior-level) contract management and procurement work. This position may be considered experts in the contract management and procurements and will oversee complex contracts. The role provides support to multiple departments within the CFO division. Work involves the development, execution, and administration of various contracts including but not limited to Interlocal, Interagency, grants, open enrollments, memorandum of understandings (MOUs), and software licensing agreements and subscriptions. This position requires advance knowledge of contract management and procurement best practices. Job duties require working under minimal supervision, with extensive latitude for the use of initiative and independent judgement. This position collaborates with multiple divisions within HHSC such as System Contracting, Procurements and Contracting, and contractors. Directly involved with CAPPS Financials & System of Contract Operation and Reporting (SCOR). Responsibilities for this position include managing procurements and contracts; maintaining contract documentation in SCOR; developing budget projections; investigating and analyzing cost variances; and monitoring and reporting on vendor performance. Must reside in Texas, select an office base at one of our designated locations and be in commutable distance to said location, as occasional in-office presence may be required. Travel to and from office base is not reimbursable. There is no guarantee of permanent telework, employees must meet telework eligibility requirements in accordance with agency policy, and any telework options are subject to change.

Essential Job Functions:

1. Contract Oversight and Risk Management (35%)

• • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
  • Serves as a contract manager and provide specific program support to staff within the CFO Division for Interlocal, Interagency, grants, open enrollments, memorandum of understandings (MOUs), and software licensing agreements and subscriptions contracts.
  • Performs as a subject matter expert (SME) and primary point of contact for communications for assigned contracts for all contract management activities.
  • Serves as a liaison for assigned contracts for with other HHS divisions, to include, but not limited to: HHS Contract Management Support, HHS Legal, HHS Information Technology (IT), and HHS Procurement and Contracting Services (PCS).
  • Participates in all contract meetings with internal and external stakeholders as needed.
  • Facilitates communication and collaboration between all contract stakeholders for all contractual accountability activities between the State and contractors.

• • Establishes and implements contract monitoring plans and reports to track contractor performance and the completion of milestones/deliverables.

• • Determines budget, available funding, and enter purchase requisitions in CAPPS Financial for assigned contracts.
  • Verifies and processes invoices to ensure compliance with contract terms and ensure agency payments are issued to contractors within required timeframes.
  • Tracks and reconciles contract expenditures, investigate and analyze cost variances, and ensures expenditures use the correct appropriated funds.
  • Develops schedules, priorities, and standards for achieving contractors’ established performance measures.
  • Monitors and tracks deliverables and milestones to ensure conditions of the contracts are met.
  • Develops and implements a Risks, Actions, Issues, and Decisions (RAID) log for all assigned contracts.
  • Oversees contractors’ performance through scheduled monitoring and enforcement of performance standards.
  • Initiates, manages, and documents contract changes through the amendment process and/or as allowed through the change control processes outlined in the contracts.
  • Develops appropriate contractor notices, contract remedies, and enforcement activities to ensure contractor performance standards as required by the contract.
  • Completes contract monitoring reviews within assigned time limits and in accordance with the contract, state rules, federal regulations, and agency guidelines.
  • Elicits CFO department feedback on vendor performance and submit vendor performance reports.
  • Performs procurement and contract administration assessments on historical and current practices, especially as it relates to cross-departmental procurement and contract management functions.
  • Performs contract close out activities within 45 calendar days of contract expiration.
  • Participates in procurement activities as needed for future contracts.
  • Completes baseline and annual risk assessments on all assigned contracts.
  • Deploys and promotes best practices in contract management to mitigate risks during contract lifecycle.
  • Monitors, reassess, and manages risks throughout the contract lifecycle.
  • Escalate matters as needed to management and legal when appropriate.
  • Consults with management and legal as needed to address legal or contract compliance issues.

2. Contract Record Management (25%)

• • Reviews and complete reviews of contract documentation within 10 days of the contract’s effective date.
  • Enters and uploads contract information into SCOR within required timeframes.
  • Maintains contract documentation and checklists in SCOR to ensure contract records are up-to-date and in compliance with HHS and agency policies.
  • Completes baseline and annual risk assessments for all assigned contracts.
  • Maintains accurate contract documentation to ensure compliance with state law and/or regulations, best practices, as well as HHSC policies and contract provisions.
  • Tracks, manages, and documents deliverable statuses, milestone completions, and other contract events throughout the contract lifecycle.
  • Responds to audit inquiries and ensure documentation support contract decisions and actions.
  • Ensures compliance with agency documentation standards, record retention policies, and applicable laws and regulations.
  • Participates and contributes to continuous process improvements activities including developing internal contract policies and procedures.
  • Performs all SCOR related contract closeout activities upon contract expiration.

3. Procurement Development (15%)

• • Conducts market research to determine the availability of services and/or technology for possible procurements.
  • Assesses internal stakeholder procurement needs and conducts working sessions to gather preliminary requirements.
  • Interprets the stakeholders’ procurement needs and develops refined measurable requirements.
  • May assist the department in identifying the budget for the procurement.
  • Performs in the capacity of a subject matter expert (SME) during the procurement development process.
  • Assists in the development of complex procurements using different procurement methods to include but not limited to Request for Proposals (RFP), Request for Offers (RFO), Request for Applications (RFA), Invitation for Bids (IFB), Requests for .Qualifications (RFQ), and DIR Cooperative Contracts.

4. Stakeholder Engagement and Communication (15%)

• • Provides excellent customer service through written and oral communications with contractors and contract stakeholders.
  • Maintains proactive and professional communications with contract stakeholders at all times.
  • Coordinates and conducts procurement requirement working sessions with internal stakeholders.
  • Acts as a contracts/procurements liaison with other HHSC divisions.
  • Facilitates post-award contract meetings with contractor and stakeholders to develop a mutual understanding of performance and administrative expectations.
  • Communicates complex contract information in an easily understandable way to diverse audiences.
  • Facilitates and conducts meetings with internal and external stakeholders during the contract lifecycle.
  • Maintains positive and productive working relationships with contractors and internal stakeholders.

5. Other duties (10%)

• • Develops process improvements, update business practices, and conduct market research as needed.
  • Creates and maintains CFO-PC internal policies and procedures and recommends changes to align with best practices, Comptroller guidelines, and HHS policies and procedures.
  • Attends trainings and other seminars as directed by management or as required for contract management.
  • Prepares special correspondence or reports, analyze data, and compile statistical reports or surveys using Word and Excel or other word processing and spreadsheet applications.
  • Other duties as assigned by management.

Knowledge and Skills:

• • Knowledge of state procurement and contract management requirements, regulations, and best practices; business administration and accounting principles and practices; and of policies and procedures of contract management. 
  • Knowledge of organizational planning, organizational development, and implementation methods needed to establish and administer complex contracts.
  • Knowledge of local, state, and federal laws related to Contract Management and Accounting.
  • Skill in leading and conducting meetings within internal and external stakeholders using Teams/Go-To-Meetings/Go-to-Webinars or related products.
  • Skill in synthesizing, analyzing, and evaluating extremely complicated and technical information and translating that information into clear and concise documents or presentations.
  • Skill in making effective presentations and in preparing reports; excellent written and oral communications skills.
    Skill in establishing quality assurance and performance measurement tools.
  • Skill in preparing written analyses and administrative reports and special projects as assigned.
  • Skill in analyzing and solving problems and making recommendations affecting overall contracting activities; and comprehensively and accurately evaluating different types of administrative reports.
    
    
  • Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to prepare reports; to communicate details effectively; and ability to train others. 
  • Ability to rapidly resolve complex problems using critical thinking.
  • Ability to manage and track contracts in compliance with HHS policies.
  • Ability to work in a professional setting with diverse groups, stakeholders, agency departments, leadership, and contractors.
  • .Ability to establish and maintain positive, effective working relationships with others.

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) and Certified Texas Contract Developer (CTCD) required.

Initial Screening Criteria:

1. Graduation from an accredited four-year college or university. A degree with major coursework in business administration, human resource management, finance, public administration, or a related field is generally preferred. Contract management experience and education may be substituted for one another on a year-for-year basis up to four years.
2. A minimum of three (3) years of experience in managing complex services or technology contracts for state governments.
3. A five (5) years’ experience in contract and financial monitoring preferred. 

Addiitional Information:

Applicants whofail to follow the written instructions to complete the State of Texas Employment Application may be disqualified. All applicable fields must be filled. Incomplete job history (i.e., employment dates not provided, job description left blank or does not desribe the work performed) will not be reviewed. To be considered for an interview, applicants must demonstrate a clear match to all Initial Selection Criteria in the summary of experience sections of the application. Resumes may be considered but must meet all application and job requirements. Only applicants selected for an interview will be notified of final selection. At the time of posting, this position is eligible for telework consistent with HHSC telework policy, which is subject to change. Employees may be required to work in the office one or more days a week. The person selected for this position must have internet access for telework. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.