Contract Administration Manager

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Administration Manager 
Job Title: Contract Administration Mgr I 
Agency: Health & Human Services Comm 
Department: PASRR 
Posting Number: 8580 
Closing Date: 09/09/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-26 
Salary Range: $6,377.50 - $7,500.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,LS,LSS,SEI16,SK,F&S 
 
 
 

Brief Job Description:

Intellectual and developmental disability (IDD) Services and  Pre-Admission Screening and Resident Review (PASRR) is expanding the reach of IDD Habilitative Specialized Services (IHSS), an array of services that supports individuals with IDD living in nursing facilities. We are seeking qualified and passionate professionals to help scale and strengthen this essential program across Texas.

Ideal candidates will have experience implementing or expanding statewide initiatives, thrive in dynamic and evolving environments, and bring a creative, solutions-minded approach. Applicants should be comfortable with change, skilled at navigating ambiguity, and capable of quickly pivoting when systems or processes prove ineffective or inefficient.

If you're energized by meaningful work, ready to build sustainable systems that improve lives, and excited to make a difference in the IDD community, we encourage you to apply.

Under the supervision of the Unit Director, the Contract Administration Manager (CAM) performs advanced contract administration work and assists with development, implementation, and operational oversight of the IHSS contracts.  Work includes planning, organizing, coordinating, and preparing specifications for client services contracts; preparing procurement documents; and the provision of support and assistance to ensure contracts are being developed, managed and monitored effectively.  The CAM communicates with stakeholders regarding contract management and monitoring practices. The position assists with establishing goals, objectives, and procedures and coordinating and leading initiatives designed to strengthen contract management/administration functions.  The position provides leadership within the unit and works under limited supervision with considerable latitude for the use of initiative and independent judgment to ensure unit goals are met.  This position will assign work and supervise the work of others.

Essential Job Functions (EJFs):

1. Develops short and long-term goals and strategies designed to strengthen contract management/administration functions with internal and external stakeholders and works collaboratively with HHSC divisions and management, contractors, stakeholder organizations, and other state agencies on the development and management of unit procurements and contracts over the lifecycle of the contracts to include identification of need and contract closeout. May manage large or complex contracts and may act as the unit lead for some contract management duties. Develops standardized management/administration protocols, metrics, compliance guides, handbooks, or tools. (30%)  

2. Coordinates the development, renewal, and amendment of IHSS contracts, working closely with Procurement and Contracting Services, program staff, budget, legal, and IDD leadership to ensure timelines are reasonable and best support the agency's strategic priorities. (30%)  

3. Acts as unit lead on contract deliverables and performance matters, including establishing procedures, ensuring monitoring requirements are met, facilitating multi-disciplinary meetings, and review of contract documentation. (15%)  

4. Participates in the analysis of contract management issues and the preparation of reports of findings and recommendations. Works with a team of procurement and contracting professions to initiate, manage, and perform contract management and monitoring activities to determine if solicitations, templates, terms and conditions, and affirmations are in compliance with agency policies and applicable state and federal laws and regulations. (15%)  

5. Monitors correspondence, issues, and action items to facilitate timely responses and resolution of issues, including processing public information requests. (5%)  

6. Performs other duties as assigned, which may include, but are not limited to, reviewing and analyzing legislation related to procurement or contract management, serving as subject matter expert in assigned workgroups, and actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations activation. Such participation may require an alternate shift pattern assignment and/or location. (5%) 

Knowledge, Skills and Abilities (KSAs):

Knowledge of state and federal laws, regulations, policies, rules, and requirements, and specific knowledge of local, state, and federal laws relating to IDD services and contract management/administration.  

Knowledge of business processes, process improvement, contract management/administration systems, and contract management/administration processes.  

Knowledge of the IDD services delivery system.  

Skill in writing complex documents/reports, regulations, policies, and procedures.  

Skill in project management.  

Skill in problem solving and conflict resolution.

Skill in managing multiple and competing priorities.  

Skill in providing leadership in a team environment.  

Skill in assessing and evaluating services and recommending improvements.  

Skill in use of computer software including, but not limited to, CAPPS Financial, SCOR, Excel, or other governmental financial, contract management or human resources applications. 

Ability to present information clearly, concisely, and effectively to a variety of audiences, verbally and in writing.  

Ability to build, establish, and maintain effective working relationships with diverse groups and entities.  

Ability to evaluate the performance of staff or contractors responsible for providing services.  

Ability to implement and balance change and lead cross-functional/inter-disciplinary teams to design and deploy new or improved work processes.  

Ability to gather, assemble, correlate, and analyze facts/data/systems/financial information.

Ability to establish goals and objectives while working independently and delivering results in an environment of complex organizational interactions and competing demands on staff resources. 

Ability to make independent and sound technical decisions and analyze new situations when encountered.  

Ability to learn and use sophisticated software/applications as necessary to successfully perform duties and assignments.  

Ability to interpret and apply federal and state statutes, as well as, agency rules, and policies in the development of guidelines, policies, and procedures.  

Ability to organize workload and set priorities. 

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) or secure within 6 months of hire.  

Initial Screening Criteria:

Experience with IDD Services or the  PASRR program is preferred.

Graduation from an accredited four-year college or university.

Two years of experience working in state or federal programs in areas such as compliance monitoring, contract management, or contract development.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.