Content Strategist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Content Strategist 
Job Title: Information Specialist V 
Agency: Health & Human Services Comm 
Department: CHIEF INFORMATION OFFICE 
Posting Number: 11507 
Closing Date: 02/19/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-24 
Salary Range: $5,425.33 - $7,155.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel:  
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 4502,4503,4505,4511,4512,4591,8055,165X,35PX,3N0X6,46A,46S,46Z,INF,MC,PA,SEI13 
 
 
 

This position is responsible for writing communications about IT products and services to internal and external stakeholders. This includes researching, drafting, editing, proofreading and fact-checking documents for grammatical, syntactical and usage errors, spelling, punctuation and adherence to HHS and HHS IT style. Content may include IT Division email alerts, presentations, newsletters, talking points, speeches, reports and web content. Duties will also include planning, facilitating and moderating webinars and information dissemination events for staff engagement and adoption of agency technology products; managing shared email mailboxes; sending out targeted IT announcements and communications; tracking new information as it arises to keep agency documentation up to date; and serving as an internal communication specialist for IT. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment, and performs related work as assigned.  

Selected candidate must be willing to work from an HHS office located in Austin, Texas designated by the hiring manager. 

Essential Job Functions (EJFs):

Develops informational content to support IT products and services. Applies usability, accessibility and user experience principles to scale subject matter and accessibility for multiple audiences. (35%)

Plans, implements and tracks initiatives, projects and event deliverables to ensure timely completion and drive staff engagement and adoption of technology services. (20%)

Reviews drafts of marketing communication with a focus on correct spelling and punctuation and alignment with HHS and HHS IT style. Rewrites text to make it easier for readers to understand. Verifies facts and links cited in material. (20%)

Assists with design of digital communications, including newsletter articles, presentations, emails and the intranet. (10%)

Liaisons with business areas in IT to ensure the intranet and SharePoint environment support efficient operations, resource awareness and knowledge dissemination. Liaisons with departments outside IT to coordinate communication efforts or other assigned project responsibilities as needed. (10%) 

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (10%)

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Graduation from an accredited four-year college or university with major coursework in journalism, marketing, communications or a related field. One year of appropriate experience may be substituted for the required education on a year-for-year basis.
• Minimum three (3) years’ experience working with Microsoft O365 apps is required.  

Additional Information:

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

• Selected candidates must be legally authorized to work in the U.S. without sponsorship.
• Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager. 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.