Child Care Enforcement Administrative Assistant

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Functional Title: Child Care Enforcement Administrative Assistant 
Job Title: Administrative Asst III 
Agency: Health & Human Services Comm 
Department: Enf Day Care GR 
Posting Number: 8055 
Closing Date: 09/12/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-A-13 
Salary Range: $3,599.81 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description

The Texas Health and Human Services Commission (HHSC) seeks a highly qualified candidate to fill the Administrative Assistant position within the Child Care Enforcement (CCE) program of the HHSC Regulatory Enforcement Division.  This position provides support to the Child Care Enforcement Team. The position must appropriately handle sensitive and confidential information. This position processes mail retains a records tracking system for administrative reviews, enters and compiles data related to day care and residential operations, and routinely maintains program communication with enforcement staff, regulatory staff, law offices, and the general public. This position manages the data entry of State Office of Administrative Hearings (SOAH) case outcomes, enforcement mailboxes, records requests to legal, reviewing requested administrative reviews and assignments, maintenance of assignment logs and spreadsheets, and communications with other regulatory and enforcement units. This position maintains and improves their knowledge and skills related to administrative functions in order to support the mission of Child Care Enforcement.

Essential Job Functions (EJFs):

Manages the Child Care Enforcement day care and residential care email boxes receiving requests for administrative reviews, questions from providers, and Child Care Regulatory staff. Responds to requests for information from HHSC and DFPS. Professionally handles all correspondence with Legal Enforcement, HHSC, DFPS, day care and residential providers. Works cooperatively with the managers and program specialists to achieve the program and team goals. (50%)

Performs data entry into the Child Care Licensing automated system (CLASS) and other electronic systems. Data entry tasks include entering State Office of Administrative Hearings (SOAH) outcomes, issuing refunds of overturned administrative penalties, documenting and assigning requested administrative reviews and referrals to program specialists, retrieving requested records for legal enforcement cases, researching and providing information related to day care and residential care operations.  (30%)

Manages the Child Care Enforcement SharePoint site.  Responds to requests from Regulatory Enforcement for information. (15%)

Performs other duties as assigned and required to maintain the Child Care Enforcement Team operations. (5%)

Knowledge Skills Abilities:

Knowledge of:

Office practices and administrative procedures.

Enforcement actions and program activities related to day care and residential facilities.

SharePoint sites.

Skill in:

Establishing and maintaining effective working relationships with internal and external stakeholders.

Effective verbal and written communication.

Organizing and prioritizing workload and meeting deadlines for simultaneous tasks.

The use of a computer and applicable software including Microsoft Word, Outlook, TEAMS, SharePoint, Excel programs, and applicable HHS and CCR programs.

Operating office equipment including computers, phones, fax machines, copiers, scanners and printers.

Effectively handling and prioritizing multiple assignments in a dynamic environment.

Researching and analyzing data from different sources.

Understanding written and verbal instructions.

Ability to:

Analyze and interpret complex written material, interpret policies, rules, and regulatory and enforcement language.

Work independently in a fast-paced environment.

Interact with all levels of staff.

Maintain confidential information.

Prepare reports and communicate technical information to be understandable.

Maintain effective working relationships with diverse groups and individuals and work through areas of conflict.

Make independent and sound technical judgments.

Registrations, Licensure Requirements or Certifications

None

Initial Screening Criteria:

Graduation from high school or equivalent.

Two (2) years full-time administrative support, general office, clerical, secretarial experience.

Thirty semester hours from an accredited college or university may be substituted for the required experience.  

Additional Information:

None

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.