CFO Business Operations Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: CFO Business Operations Specialist 
Job Title: Management Analyst III 
Agency: Health & Human Services Comm 
Department: HHSC CFO 
Posting Number: 11138 
Closing Date: 05/11/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-23 
Salary Range: $5,200.00 - $8,304.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

Brief Job Description:

The Management Analyst III is part of the team that manages a dynamic and fast-paced mailbox for chief financial officer, ensuring everything coming into the mailbox moves through on schedule and follows the proper processes and procedures. The MA III reports to the operations manager in the CFO Business Support area.

The position’s primary role is constant monitoring and intake of the dynamic and fast-paced mailbox, coordination and processing of all daily assignments, creating and maintaining electronic filing systems and tracking tools. Each assignment varies in processing complexity based on its nature and timeline requirements.

The position provides guidance, problem solving and technical support to CFO department staff regarding documentation submittal processes for executive review and approval. The position provides support in the preparation of internal and external documents for executive management review with use of good judgement and moderate latitude for decision making. Composes, reviews, and edits memorandums, documents materials and reports. Serves as a subject matter expert and works closely with CFO departments to identify issues, resolve problems and meet timelines.

The position assists with legislative coordination work by providing guidance to CFO staff related to legislative processes, coordinating assignments, bill analyses, and completion of implementation plans. The position may also serve in collateral roles to support the division to include space management, facilities coordination, telework coordination, and other roles as assigned. Ensures compliance with program policies and procedures, statutes, and rules. Works under manager’s supervision, with some latitude for the use of initiative and independent judgment. Conscientious and detailed oriented, experienced in exercising discretion and the use of good judgement when performing tasks.

Essential Job Functions (EJFs):

EJF 1: Executive Correspondence for Review and Decision-making. [75%]

• Monitors and operates a dynamic and fast-paced centralized mailbox to review and process correspondence and assignments from the Office of the Executive Commissioner, CFO departments and other HHSC divisions according to each individual assignment requirements.
• Performs advanced level editing of documentation for executive approval in accordance with the HHS Executive Writing Reference Guide and CFO correspondence and editing guidelines.
• Tracks, reviews, and distributes assignments based on the nature of each item and in accordance with established requirements and timelines. Routes documents for executive review and decision-making.
• Maintains effective and efficient electronic filing systems and tracking tools.
• Serve as liaison between the CFO division, the Executive Commissioner’s office, and other HHSC chief areas that generate memoranda for the Executive Commissioner and chief financial officer.
• Creates and maintains Microsoft SharePoint filing systems and sites for the division.
• Provides guidance, direction, problem solving and technical assistance support to CFO division staff on correspondence, communication and programmatic matters.
• Prepares and tracks various documents, drafts, reviews, edits, plans, and routes executive, stakeholder and legislative correspondence and reports for executive management review and decision-making.
• Ensures documents adhere to requirements and conducts quality assurance activities and editing to determine compliance with policies and procedures.

EJF 2: Special Projects and Continuous Improvement. [15%]

• Develops and maintains measurement and tracking tools to report program progress.
• Researches, analyzes, and evaluates complex issues and initiatives.
• Analyzes data and resources, evaluates business and management practices, and makes recommendations.
• Reviews and updates policies and procedures regularly to reflect changing needs and priorities. 
• Lead efforts to raise awareness and promote the use of available resources.
• Maintains filing systems and conducts periodic reviews of systems.
• Maintains master tracking documents tools and guides.
• Coordinates division responses to requests for information.
• Participates in agency-wide meetings, workgroups and initiatives to represent the CFO division.

EJF 3: Legislative Coordination. [10%]

• Helps with legislative coordination work for the CFO division. May serve as liaison between the CFO division and Government and Stakeholder Relations for legislative related issues.
• Provides guidance and technical assistance to CFO division staff on legislative policy and procedures.
• Tracks, reviews, routes for approval and distributes CFO legislative reports in accordance with established timeframes.
• Reviews and coordinates updates to the Legislative Reports Tracking System.
• Assists the CFO Legislative Coordinator to ensure CFO legislative implementation plans are completed and implementation dashboards are updated as required.
• Coordinates legislative requests and assignments for the CFO division.
• Facilitates the bill reading/identification process during legislative session.
• Facilitates the bill analysis and agency cost estimate process in the Legislative Tracking System.
• Coordinates with GSR and CFO departments to identify staff for legislative training.
• Communicate information related to the legislative session to CFO division staff.
• Attend mandatory meetings and training for legislative coordinators as needed.
• Other duties as assigned.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. [5%]

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• HHSC Office of the Executive Commissioner policies and procedures, the HHS Executive Writing Reference Guide and Associated Press style.
• Archibus space management system administration.
• Legislative Tracking System (LTS) lead.
• Legislative Reports Tracking System (LRTS) lead.
• Microsoft Word at an advanced level use of HHS accessible templates. (Use of Styles to format documents, Table Styles, HHS Reports tab to create and format reports, page and section breaks to format long documents with different page styles, embedding documents, and able to create accessible documents).
• Microsoft Excel at basic to intermediate level. (set up footers, headers, align margins, sort and filter, conditional formatting, insert links, concatenation, able to convert to accessible Adobe Acrobat format)
• Administration of Microsoft SharePoint sites. (Site permissions, create and maintain sites, document libraries and filing systems).
• Principles and practices of office management, business administration and operations work.
• Process improvement or quality assurance systems.
• Health and human services programs, policies and procedures. 
• Texas legislative process.
• HHS Connection website information and resources, preferred.

Skill in:

• Expert level skill in Microsoft Word editing and formatting.
• Strong analytical skills with the ability to collect, analyze, organize, and communicate significant amounts of complex information with attention to detail, accuracy, professionalism and diplomacy.
• Strong critical thinking skills with the ability to evaluate and implement effective alternative solutions.
• Analyzing and interpreting data and creating data visualizations and summaries for an executive audience using Excel, Tableau or similar programs.
• Interpersonal relationships, teamwork and establishing and maintaining effective working relationships with people at various levels of expertise.
• Communicating clearly and concisely, both verbally and in writing with attention detail.
• Use of Microsoft Office Suite products (MS Word, Excel, PowerPoint, Outlook, SharePoint, Visio, and others).

Ability to:

• Collaborate and work well with others with professionalism and diplomacy.
• Exercise initiative, discretion and good judgment.
• Work under limited supervision, exercise independent judgment, set priorities, meet deadlines and adapt to shifting technical and work environmental developments.
• Formulate and implement well thought-out solutions to day-to-day operational issues with minimal supervision.  
• Manage projects effectively and produce quality work within expected deadlines.
• Maintain accurate, detailed and organized documentation of assignments and projects.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Minimum of two years of hands-on advance level MS Word detailed editing, composition, and formatting within the past five years. 
• Minimum of two years’ experience of MS Excel within the past five years.
• Minimum of two years of MS SharePoint administration and SharePoint site creation and maintenance, preferred.
• Advanced level knowledge of HHS Executive Writing Reference Guide and Associated Press style, preferred. 
• Minimum of five years of relevant work experience, with two years working with senior/executive leadership, preferred.
• Experienced with HHS programs, policies and procedures, preferred.
• Related bachelor’s degree preferred but will substitute education for experience on a year for year basis to be considered in determining the most qualified candidate.

Additional Information:

The position may require flexibility in scheduled hours, other than 8a-5p or more than 40 hours per week, during peak periods and when the Texas legislature is in session.

This position reports to Austin state office in person twice per week, this is subject to change at HHSC leadership discretion.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.