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Functional Title: CCR IT Liaison 
Job Title: Project Manager III 
Agency: Health & Human Services Comm 
Department: CCR Program Support & Training 
Posting Number: 8599 
Closing Date: 09/26/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-24 
Salary Range: $7,270.96 - $8,886.16 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations: Austin 
MOS Codes: 8060,8848,32EXC,3D0X4,612X,63AX,641X,712X,8K000,CE,EA 
 
 
 

Brief Job Description:

The Child Care Regulation (CCR) IT liaison plans, tracks, coordinates, and leads enhancements and projects related to changes to and maintenance of CLASS, CLASSMate, CCR’s Provider Portal, and the Search Texas Child Care Search website. The project manager is responsible for writing and reviewing IT project documents and communications to identify, explain, and justify complex application changes. The project manager participates in requirements, design, and testing sessions and is the lead for reviewing and approving IT documents. The project manager is responsible for identifying and receiving input from other stakeholders and must work with external stakeholders for systems that interface with CLASS. The project manager also coordinates user acceptance testing, identifies and tracks defects, develops reports using Oracle SQL, and performs data analysis.

The position regularly works with IT staff and the CCR management team to identify and resolve issues. The position works under limited direction with extensive latitude for the exercise of initiative and independent judgment to define and analyze requirements for CCR technology. The position assists in developing legislative initiatives or Legislative Appropriation Requests needed to enhance, update, and maintain all technology CCR depends upon to carry out its critical missions. The position must be able to work independently, analyze complex problems, develop effective solutions, and use discretionary judgment. The position provides important information and makes decisions related to project scope, timelines, CCR policies, and strategies. 

Essential Job Functions (EJFs):

• Oversees activities for IT projects for CCR by identifying, analyzing, prioritizing, managing, and making decisions on multiple projects concurrently.
• Provides input, direction, and decisions for functional requirements to the technology resources based on advanced analysis of CCR policy and practice, as well as staff input.
• Oversees assignments to staff who participate in IT projects regardless of direct reporting authority.
• Directs assignments to staff for the collection, organization, analysis, and preparation of materials needed for project implementation and success, and reviews and approves their work products.
• Responsible for reporting CCR priorities, project status, and any anticipated risks to executive-level staff. Must use independent judgment to identify concerns before the agency and/or clients/providers are negatively impacted.
• Develops queries and runs reports to conduct data analysis about IT activities.
• Participate in the development and implementation of change management for CCR, including communication and sponsorship activities.
• Develop, collaborate with, and coordinate training activities; assist with training course design and development reviews.
• Responsible for researching, writing, editing, and disseminating CCR policy and/or procedures as it relates to IT changes.
• Performs other duties as assigned and as required to maintain unit operations.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of CCR policies, procedures, and applicable laws and regulations
• Knowledge of and skill in using the CLASS system
• Knowledge of and skill in performing analysis of IT applications and reviewing documentation of requirements
• Skill using computer applications
• Skill in establishing and maintaining effective working relationships, both internally and externally
• Skill in effective verbal and written communication
• Skill in leading and supervising the work of others and managing teams
• Skill in solving problems and making informed decisions
• Skill in facilitating group meetings to arrive at solutions
• Skill in organizing and managing time and multiple responsibilities
• Skill in data analysis
• Ability to develop and run SQL queries
• Ability to identify problems and develop solutions
• Ability to perform well in a team environment
• Ability to prioritize work and meet deadlines
• Ability to make sound decisions under pressure and to work independently with minimal supervision
• Ability to work with diverse populations
• Ability to attend work on a regular and predictable schedule in accordance with agency leave policy

Registrations, Licensure Requirements or Certifications:

Project Management Professional (PMP) preferred

Initial Screening Criteria:

• Bachelor's degree from an accredited college or university. Experience and education may be substituted for one another on a year-for-year basis.
• Experience in supervision, management, or leading projects, or working on complex IT applications.
• Regulatory program experience preferred.
• Complete and well-written application.

Additional Information:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.