Blind Children's Program Coordinator

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

The coordinator works under the direction of the Blind Children's Vocational Discovery and Development Program (Blind Children’s Program) policy and program development manager within the Health and Independence section. The coordinator performs senior level development of policy and training for the program, monitors the work of staff and conducts quality assurance case reviews to determine compliance with laws, regulations, policies and procedures. The coordinator provides training and mentoring to staff statewide and ensures adequate coverage of vacant caseloads. The position also represents the program at meetings, conferences, and seminars. The coordinator works under limited supervision with considerable latitude for the use of initiative and independent judgment. 

This position is posted in Austin or Dallas for external candidates. This position may be located statewide for all current Blind Children’s Program staff. Position location may be flexible based on Health and Independence office availability.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1. Develops and provides training and technical assistance for the Blind Children's Program staff to ensure quality service delivery. Facilitates on-the-job training for new hires within the required timeframe.  Provides ongoing training and support for staff based on staff and program needs. (30%)

EJF 2. Coordinates and performs quality assurance activities related to Blind Children's Program service provision, including but not limited to case reviews, observation of staff and assessment of staff training needs. Evaluates compliance with program polices and provides input/documentation to supervisors that assesses staff's accomplishments, work progress and recommendations for professional development and growth. (15%)  

EJF 3. Develops policies and procedures, which includes programmatic policy and procedure development, analysis, and implementation. (20%)    

EJF 4. Coordinates and provides coverage for vacant caseloads as needed. (10%)

EJF 5.  Provides input to program development, legislative analysis and policy based on program expertise related to case management systems, purchasing requirements, and the provision of direct services. Provides analysis and produces reports relevant to program development outcomes, quality assurance activities and training. (15%)

EJF 6. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify and report on gaps in resources and recommends program improvements and/or initiatives to meet client needs. (10%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of Texas legislative process and public accountability systems

Knowledge of methods for the development and delivery of training              

Knowledge of policy development                                                                           

Knowledge of child development, blindness and disability

Skill in managing database systems

Skill in managing multiple and competing priorities

Skill in identifying problems, evaluating alternatives, and implementing solutions

Skill in effective leadership

Skill in working collaboratively and cooperatively with diverse groups

Skill in communicating effectively both verbally and in writing.

Skill in organizing, coordinating, and directing projects and training

Ability to understand, interpret and apply rules, regulations, policies and procedures

Ability to establish goals and objectives

Ability to evaluate work of others

Ability to build effective work teams, train and motivate staff

Ability to interpret data and develop effective operating procedures

Ability to organize and present information effectively both orally and written

Ability to lead in an environment of change                                                                  

Ability to facilitate and conduct trainings

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Bachelor's degree or higher from an accredited college or university
• Experience developing and delivering training
• Experience providing case management and direct services to children with disabilities

Preferred Criteria

• Master’s degree or higher from an accredited college or university
• Experience leading projects or workgroups
• Experience developing policy and procedures
• 2 years of experience working with children with disabilities
• Experience working with individuals with vision loss

Additional Information

Applications must be complete, and grammar will also be assessed. Interviewee selection is based on applicants demonstrating a clear match to all minimum criteria, and preference is given to those applicants matching the majority of preferred criteria. Applicants must complete an assessment upon submission of their application. Interview selection will be based upon a combination of clear match to criteria and the assessment. Resumes will not be considered in lieu of a complete application nor for supplemental consideration in meeting initial criteria. Individuals selected for interview may be required to travel to the location of in-person interview at their own expense.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.