Audit Project Manager

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Brief Job Description:

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) division seeks to fill the position of Audit Project Manager (Project Manager III) in the MCS Audit Management department.  MCS is driven by its mission to deliver quality, cost-effective services to Texans. 

Reporting to the Audit Management Manager in the office of MCS Strategic Business Operations, the Audit Project Manager (PM) oversees and ensures effective coordination of compliance activities associated with the Medicaid and Children’s Health Insurance Programs.  The Audit PM maintains quality control over audit communications including auditor requests, management responses, implementation plans, and other audit activities. 

The Audit PM provides guidance and support to MCS staff involved in audit responses and coordination.  Work involves routinely coordinating and communicating with audit staff, stakeholders, agency leadership, and other relevant parties across the HHS system; ensuring accurate and timely audit tracking and reporting; and interpreting and presenting data related to audit topics, audit deadlines, and risks to the agency.

Success in this role requires managing multiple projects and expectations, maintaining positive relationships with state staff, other agency staff, and internal and external stakeholders, and a curiosity about process improvement.  To achieve this, the candidate must be an excellent communicator, detailed oriented, and highly organized.

The ideal candidate must be highly competent and thrive in an environment that emphasizes teamwork to achieve goals.  Must be able to work under minimal direction with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs duties as assigned.  While some remote work may be possible, this position requires regular in-office participation to support project and implementation activities.

(30%) Oversees activities related to federal, state, internal, and independent audits, reviews, and inspections. Coordinates development of departmental risk assessments, management responses and updates, and oversight of finding-related initiatives and corrective action measures to meet critical deadlines.  Work involves researching, analyzing, and evaluating complex policies and procedures. The Audit PM works with auditors to understand MCS program areas, their policies, governing regulations, and procedures. The Audit PM reviews and edits audit deliverables such as management responses, audit action plan reports, and reports to stakeholders.

(20%) Serves as liaison and project manager for audit coordination and implementation. This includes coordination between MCS teams, as well as with other HHSC staff, timely documentation of audit activities in Audit Management shared tracking systems and the agency audit findings management system. This also includes alerting leadership to concerns related to audit responses and post-audit actions.

(20%) Oversees the coordination and development of audit processes and procedures for MCS. This includes preparation using SharePoint, Visio or other software to communicate information to audit stakeholders.

(20%) Prepares and communicates reports of MCS audit activities. Actively participates in audit stakeholder group meetings. Updates audit activities in audit tracking systems. Reviews current and projected audit timelines to identify and mitigate risks to the agency.

(5%) Researches new or improved systems and best practices for audit management. Develops recommendations for improvement and corrective action to standards or improve audit management practices. This includes using innovative and creative strategies for problem solving and information sharing.

(5%) Other duties as assigned.

Registrations, Licensure Requirements or Certifications:

N/A

Knowledge, Skills and Abilities:

Knowledge of:

• State and federal laws and regulations relevant to health and human services, and of the principles of public administration and management
• Public agency auditing practices
• Medicaid & CHIP Services program and processes

Skill in:

• Managing multiple and competing priorities
• Writing and editing government documents
• Writing in a clear and concise manner and in conveying information appropriately for a variety of audiences
• Problem solving and in establishing plans and setting objectives and goals that support the overall business strategy
• Leadership, communication, and public speaking
• Working collaboratively and cooperatively with diverse groups
• Use of computers, spreadsheets, databases, Microsoft Office
• Use of grammar, spelling, and punctuation

Ability to:

• Collaborate and cooperate with diverse groups
• Explain and express facts and ideas
• Evaluate problems and recommend innovative solutions
• Develop and interpret policies and procedures.
• Promote and support creative thinking
• Establish goals and objectives
• Explain, express facts and ideas, and negotiate with individuals and groups, internally and externally
• Identify problems, evaluate alternatives, and implement effective solutions.             

Initial Selection Criteria

Graduation from an accredited four-year college or university and at least two years of experience working with Medicaid/CHIP, health and human services state programs, or in managed care.

Relevant work experience may be substituted for education on a year-for-year basis.  This includes:

• Experience managing audit-related activities.
• Experience managing complex projects.
• Experience working with Medicaid/CHIP, health and human services state programs, or in managed care.

Preference will be given to individuals with a four-year degree and at least two years of audit-related experience or experience in managing complex projects related to Medicaid/CHIP, health and human services state programs, or in managed care.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.