Administrative Asst III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Administrative Asst III 
Job Title: Administrative Asst III 
Agency: Health & Human Services Comm 
Department: UR Wav and Comm Srvs 50 
Posting Number: 7340 
Closing Date: 08/06/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-A-13 
Salary Range: $2,953.25 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4616 W HOWARD LN 
Other Locations: Austin 
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Administrative Asst III

The Administrative Assistant III provides intermediate level administrative support functions for the staff of the IDD Waivers/Community Services/Hospice Utilization Review Section while participating in the Utilization Review area administrative assistant pool supervised by the manager of Budget and Support Services. The Administrative Assistant III interacts with external stakeholders to request and receive supporting documentation and tracks unit deliverables. Makes professional staff assignment as directed by the Regional Managers or Director II or other management staff. Produces unit reports, prepares, routes, tracks, and distributes a variety of documents as assigned. Ensures response to inquiries regarding unit and agency processes and procedures. Schedules training and meeting rooms, provides coordination support for training events, orders supplies, routes messages, faxes correspondence, distributes mail, and provides support functions for the Utilization Review area.

Essential Job Functions:

Interacts with external stakeholders to request and receive supporting documentation. (40%)

Tracks unit deliverables and makes professional staff assignments. (15%)

Arranges travel and reconciles expenses for field reviewers. (10%)

Produces unit reports, letters, and documents. (5%)

Prepares, routes, tracks and distributes a variety of documents. (5%)

Ensures response to inquiries regarding unit and agency processes and procedures. (5%)

Schedules training and meeting rooms, provides coordination support for training events. (5%)

Orders supplies, answers the telephone, routes messages. (5%)

Faxes correspondences and distributes mail. (5%)

Provides other administrative assistant functions through the administrative assistant pool as assigned. (5%)

Registrations, Licensure Requirements or Certifications:

NA

Knowledge Skills Abilities:

Knowledge of correspondence formatting.

Ability to communicate clearly and in a manner that prompts good customer service to include providing technical assistance or directing inquiries to the right source.

Ability to prioritize workload to promote quality and efficiency of service delivery.

Ability to work cooperatively with others on projects.

Initial Screening Criteria:

Administrative experience working in a fast-paced environment.

Word processing, spreadsheet development and database systems experience.

Experience with organizational skills.

Experience with correspondence formatting.

Experience performing complex clerical and administrative support duties with a high level of attention to detail. Experience in word processing, spreadsheet development and database systems.

Experience developing and maintaining document tracking and filing systems-both computerized and manually.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.