AES Texas Works Training Specialist

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Texas Works Training Specialist position within Access and Eligibility Services (AES). AES is driven by its mission to connect people, services and supports.   

As a Texas Works Training Specialist, you will play an essential role in facilitating and delivering in-person and virtual employee development programs for new and existing AES team members. Areas of focus include SNAP, Medicaid for Children and Families, and TANF programs.  

The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more thorough partnership, leading by example, and learning for continuous improvement. This job is a perfect fit if you enjoy working with people, presenting helpful information, and using your creativity. 

Essential Job Functions  

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. 

Leads or assists in the facilitation of virtual and in-person learning sessions for new and tenured team members. 45% 

Identifies and resolves training-related issues using the appropriate adult education methods and techniques. 35% 

Reviews and evaluates curriculum and recommends modifications as appropriate. 10% 

Compiles and evaluates data and prepares reports. 10% 

Registrations, Licensure Requirements or Certifications 

N/A 

KSAs 

Must have knowledge of procedures for determining eligibility for SNAP and Medicaid programs. Prefer knowledge of TANF and MEPD programs. 

Must have knowledge of effective adult education methods, including techniques for leading virtual and in-person learning sessions.   

Must have strong interpersonal skills and the ability to facilitate learning for people of varied knowledge bases in large and small groups 

Must have ability to evaluate effectiveness of learning sessions, communicate effectively and assess learning needs. 

Must have the ability to analyze learning session data and prepare concise reports.  

Initial Screening Criteria 

Ability to travel 40% of the time  

At least 3 years experience in SNAP and Medicaid programs within the past 4 years. 

TIERS/State Portal experience 

Eligibility Workload Management System (EWMS) experience 

Prefer TANF program experience  

Prefer MEPD program experience  

Prefer experience in facilitating adult education 

Prefer experience in supervising others 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.