Immtrac Coordinator

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Job Description: 

Under the direction and supervision of the Public Health Region (PHR) 6/5S Immunization Program Supervisor, the Immtrac Coordinator serves as the subject matter expert on the statewide immunization registry (ImmTrac2) for Public Health Region 6/5S. Responsible for implementation of regional ImmTrac2 activities targeting all age groups. Collaborates and routinely works with ImmTrac2 users to include local health department ImmTrac2 Program Outreach Specialists, school nurses, regional immunization staff and immunization stakeholders providing ImmTrac2 education, training, technical assistance and recruitment. Reviews ImmTrac provider activity reports and dashboards and discusses opportunities for improvement and best practices. Answer user inquiries regarding computer software or hardware operation to resolve problems. 

Essential Job Functions (EJFs):   

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(40%) Community Health Education and Provider Outreach:

Serves as the regional subject matter expert for the statewide immunization registry, ImmTrac2. Provide education, technical assistance and training to registered ImmTrac2 users; including regional immunization staff, local health department immunization staff, private and public health care providers, first responders, schools and daycare facilities. Education and training will be conducted using a variety of electronic and non-electronic equipment, use of web based applications and Department of State Health Services (DSHS) ImmTrac2 educational and marketing materials. Promotes ImmTrac2 by presenting ImmTrac2 educational information to various stakeholders and community organizations such as schools, universities, the general public, hospitals, first responders, TVFC/ASN providers and other potential ImmTrac2 stakeholders. Educational offerings will include a definition of a registry, the purpose of parental/adult consent, the functions of ImmTrac2, the importance of having all immunizations entered into ImmTrac2 and ImmTrac2 data synching and quality improvement strategies. Conduct recruitment activities of potential ImmTrac2 users.

(40%) Program Support:

Provides routine activities in identification, outreach, education, data entry and follow-up for children and their families who are consented to participate in ImmTrac2, but who do not have complete immunization histories in the registry. Utilizes a variety of methods to identify and contact the family of children who are consented to participate in ImmTrac2, which may include working with ImmTrac2 generated client lists. Contact may be made by telephone calls or sending a letter. This position is responsible for generating reports from ImmTrac2: 18-year-old list, Public Outreach Provider List and the Client Outreach list, Provider Activity Reports and Texas Immunization Provider Summary (TIPS) dashboard usage. Maintains confidential individual client files and client outreach attempts. Documents all educational, technical assistance, training provided and outreach.

(15%) Quality Assurance:

Reviews the ImmTrac2 portion of the local health department’s quarterly report. Assists with conducting Immunization On-site Reviews of contracted local health departments as requested by Program Supervisor. Assist with collecting data for Provider Quality Improvement Process (IQIP) visits and follow-up as requested by Program Supervisor. Assist with data entry into Child Health Reporting System (CHRS) as requested by Program Supervisor

(5%) Other Duties:

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills, and Abilities (KSAs):    

Knowledge of:

Health Insurance Portability and Accountability Act (HIPPA).

Variety of computer software applications.

Educational techniques and procedures.

Data management.

Customer service principles.

Survey methods and analysis.

Principles of Quality Assurance in Healthcare Environments.

Knowledge or ability to gain knowledge of:

The ImmTrac2 system.

Immunization recommendations and requirements for children, adolescents, students and adults.

Vaccine-preventable diseases and immunizations.

Immunization standards for child, adolescents and adults.

Skills in:

The use of a personal computer, including Microsoft Office applications and web-based applications specific to the program.

Skill in preparing and presenting complex oral and written information and training to a variety of audiences in a clear, effective manner.

Skill in organization and accuracy.

Ability to:

Establish and maintain relationships with staff, public and private providers, school officials, stakeholders and other community groups.

Interpret laws, regulations and policies related to the program.

Prepare written reports.

Train others.

Plan, organize, communicate and present ideas in a clear, concise and effective manner.

Perform data entry, proof-read, edit/compile reports and check work for accuracy.

Comply with DSHS immunization policy.

Maintain confidentiality of records and information.

Registrations, Licensure Requirements or Certifications:        

Must possess a valid Class C Texas driver’s license, or equivalent license from another state.

Certified Health Education Specialist or Certified Community Health Worker (CHW) preferred. 

Initial Screening Criteria: 

Bachelor's degree. Coursework in a public health, government administration, or related discipline from an accredited college or university preferred.

Experience working in government administration, Immunizations program, or a clinical setting with vaccines or medical customer service may be substituted for degree requirement on a year to year basis.

Experience providing instructional presentations or technical assistance to a variety of audiences.

Certified Health Education Specialist or Certified Community Health Worker (CHW) preferred. 

Experience with computer databases or electronic registries. 

Additional Information: 

Must comply with agency immunization policy

Compliance with DSHS Immunization Policy required: serologic evidence of immunity to, or documented evidence of vaccination against, measles, mumps, rubella, varicella (chickenpox), Tdap, annual vaccination against influenza (and hepatitis B if applicable).

Safe operation of either a state owned vehicle or personal vehicle is required to conduct state business, applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas driver's license, or equivalent license from another state.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form