Web Coordinator

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Web Coordinator 
Job Title: Web Administrator IV 
Agency: Dept of State Health Services 
Department: Communications 
Posting Number: 6893 
Closing Date: 07/23/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-B-25 
Salary Range: $5,797.66 - $7,074.37 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations:  
MOS Codes: 0673,181X,182X,255A,25B,26B,3D0X2,3D0X4,681X,682X,781X,782X,CYB10,CYB11,INF,ISM,IT,ITS,PA 
 
 
 

Job Description:

This position is under the general direction of the Webmaster and is responsible for the development and coordination of high-quality web content including, but not limited to, the DSHS public website, intranet, stand-alone websites, and promotional materials. Fluency in reading, writing and speaking Spanish is preferred, not required.
 
Coordinates web development and maintenance activities in a highly complex Web Content Management System (WCMS). Web content coordination work involves producing web content and communications materials. 
 
Implements web security measures and recommends new technologies. Manages systems integration for the WCMS, such as automated web site accessibility testing tools, link validation tools, and web site traffic tools.

Essential Job Functions (EJFs):

EFJ 1: (45%) Manages and maintains accessible web sites using a highly complex Web Content Management System. Supplements the WCMS using a variety of HTML editors, graphics software, video capturing and editing software, accessibility testing software and services, and other software/languages to effectively meet agency needs.
Determines operational requirements for agency websites. Assures all design and development are accessible to persons with varying disabilities. Implements web site security measures for Internet and Intranet security.Researches and provides technical expertise on emerging technologies. Provides system requirements analysis, task and resource estimation, scheduling, and implementation.

EFJ 2: (40%) Provides agency-wide web support to over one hundred agency web content editors and other staff in planning, designing, and modifying web sites for Spanish language compliance and accessibility. Provides assistance in the remediation of out-of-date and inaccurate content. Manages the implementation and maintenance of web site analytics.

EFJ 3: (10%) Assists in the development of web policies and requirements for the agency. Participates in work groups as assigned to advance web development and accessibility awareness at the agency. Responds to customer e-mail inquiries. Assists in defining Disaster Recovery procedures for agency web sites. Supervises work of contract, volunteer, and program web content editor staff as needed. Administers user accounts in the WCMS. Serves as backup to Webmaster. Performs related work as assigned.

EFJ 4: (5%) Pursues/participates in continuing education opportunities to enhance both technical and interpersonal skills. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of
·    All types of media including web, social, print, video, and multimedia, and requirements to present information via the web.
·    Advanced web technologies, including web content management tools.
·    Working with multi-language websites.
·    Web publishing tools and utilities.
·    HTML and CSS.
·    Graphical software needed for use in web projects.
·    Information technology issues.
·    Libel, slander, copyright, and privacy laws.

Skill in
·    Writing and editing copy for websites and consulting with customers about edits and format.
·    Using word processing (Word) and presentation (PowerPoint) software.
·    Organizing, communicating, and presenting information. 
·    Account/project management.
·    Managing multiple projects simultaneously.
·    Web accessibility techniques, testing, and remediation.

Ability to
·    Research, prepare and direct information effectively. 
·    Manage a complex program using web and publication technologies.
·    Accurately interpret and translate agency programs into useful public information.
·    Track numerous projects from development through final presentation.
·    Establish and maintain effective working relationships with staff and the public.
·    Clearly and effectively communicate with team members and customers at all times.
·    Discuss technical issues with non-technical customers.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

1.    Bachelor's degree from an accredited college or university with a major in communications, liberal arts, English, business, or relevant field. Five years or more full-time experience working as a communications professional may be substituted for a bachelor’s degree.
2.    Four years of full-time work experience in web content development.
3.    Web content portfolio.
4.    Preferred, but not required, ability to read, write, speak fluent Spanish.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form