TVFC Consultant

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Under the supervision of the Vaccine Operations Group Manager and the limited leadership of the Texas Vaccines for Children (TVFC) Program Specialist V, this position performs professional consultative services and technical assistance with public health duties for the TVFC Program by providing technical consultation to health care professionals, health service regions and local health departments enrolled in the TVFC program. This position serves as the subject matter expert by answering questions about the TVFC program. This position also maintains the TVFC Program recruitment tracking systems and communicates with TVFC stakeholders. Job duties also include conducting customer surveys of health care professionals who recent underwent a QA review and gathers the information for review.

Essential Job Functions:

(25%) Provides technical consultation to health care professionals, health service regions and local health departments that are enrolled in the TVFC program. Immediately informs team lead of issues that are brought to attention. Serves as a resource by answering questions about the TVFC program. Assists with data entry into the CDC vaccine ordering system, Vtrcks, as well as conducting QA activities for data entry.  Develops and maintains tracking system for TVFC provider enrollments and withdraws. Works with regional and local health departments (LHD) to ensure TVFC policies are enforced. Ability to use Microsoft products such as Access, Word, and Excel.

(25%) Responds to customer inquiries in writing and via the telephone. Explains complex policies and procedures to clinic staff. Works with program staff to identify and resolve technical and procedural problems. Compiles data and reports as required by the Immunization Unit and the CDC. Explains complex policies and procedures to clinic staff who participate in the TVFC Program. Communicates with regional and LHD Immunization Program Managers both verbally and in writing. Provides technical assistance to and conducts clinic assessments with regional and LHDs to ensure that they meet the requirements of their contracts about all clinic assessment activities. Compiles written reports using Excel and Word.

(25%) Provides technical assistance and support for recruitment activities. Coordinates statewide efforts to recruit providers into the TVFC program. Explains TVFC program policies and procedures to current and newly enrolled clinic sites, doctors, nurses, and the public. Provides technical assistance and support for recruitment activities. Participates in provider training and education. Prepares and makes presentations to providers, regional and local health departments and contracted agencies.

(20%) Coordinates, directs, and implements Provider Enrollment activities. Trains regional and local health department staff how to conduct enrollment activities. Provides technical assistance and support for enrollment activities. Works with other agencies to market the TVFC, including the Texas Medical Association, Texas Nurses Association, School Nurses Association, Texas Pharmaceutical Association, Texas Osteopathic Medical Association and other organizations.

(5%) Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Certifications: List the licensure, certification, or registration required to perform this job: None

Knowledge, Skills, and Abilities: List the knowledge, skills, and abilities critical to performance in this position:

• Knowledge of immunizations, medical terminology; the natural history of vaccine- preventable diseases; risk assessment and risk management related to vaccine-preventable diseases.

• Skill in communicating verbally via telephone and in writing.

• Skill in developing creative and workable solutions to complex problems and policy issues.

• Skill in multi-tasking.

• Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel.

• Ability to collaborate and develop effective professional relationships with coworkers and stakeholders.

• Ability to prioritize time and manage multiple project deadlines.

• Ability to exercise judgment and work independently with minimum supervision.

• Ability to work cooperatively in a team environment.

• Ability to use Office Products, including Excel, Word, PowerPoint, and Outlook.

• Ability to meet strict deadlines.

• Ability to proofread, edit, compile reports, and check work for accuracy.

INITIAL SELECTION CRITERIA:

• Experience in public health work.
• Graduation from an accredited four-year college or university with major course work in social services, public health, or a related field is generally preferred.
• Experience and education may be substituted for one another.
• Preference given to current DSHS immunization staff

Additional Information:

• An in-basket exercise will be required at the time of the interview. 

  Must be legally authorized to work in the U.S. without sponsorship. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. The full salary range may not be offered due to budget limitations.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form