Systems Analyst - CFO Business Ops

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Systems Analyst - CFO Business Ops 
Job Title: Systems Analyst V 
Agency: Dept of State Health Services 
Department: CFO Business Operations Office 
Posting Number: 9950 
Closing Date: 10/22/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-25 
Salary Range: $5,798.00 - $7,500.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations: Austin 
MOS Codes: 0171,8848,8858,181X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB10,CYB11 
ISM,IT,Z Prefix 
 
 

Job Description:

The Systems Analyst V performs highly advanced analysis and development of complex business processes and system solutions in the Chief Financial Officer (CFO) division based at the DSHS Headquarters in Austin, Texas.

Primary Responsibilities:
• Provides functional analysis and support for the daily operations of the division including assisting with system development, maintenance, and enhancements.
• Analyzes user requirements and business processes, design systems, fixes and enhancements, and develops application programs to meet division needs.
• Coordinates the planning and analysis of system requirements, procedures, and programs to automate processing, improve existing systems, and to test and implement updates and/or new systems.

This position will be regularly working with division leadership and all levels of agency staff. Strong project management and interpersonal skills to start, build, and sustain relationships are essential for success in this position. These skills include communicating clearly and efficiently, collaborating, adapting to change, flexibility, interacting effectively with diverse teams, emotional intelligence, guiding and leading others, conflict resolution, creating and delivering presentations to staff, organizational skills, time management, problem-solving, and risk management.

This position participates on cross-functional teams in a spirit of cooperation and flexibility. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required.   

Essential Job Functions (EJFs):

(35%) 
Provides senior level analysis and support business processes, and functional requirements for CFO Division and DSHS federal partners to meet strict mandates and reporting requirements. Coordinates DSHS responses, testing, and implementation of updates, enhancements, fixes, and improvements. Serves as the main point of contact in coordinating CFO systems’ life cycle management.

(25%) 
Acts as a liaison for the CFO Division. Develops and identifies solutions and analyzes results for user issues in the agency’s financial system. Evaluates user business processes, application functionality, configurations, fixes, etc. and designs and implements new or revised processes and procedures to meet agency needs. Coordinates with stakeholders on technical analysis and resolution of production issues. Conducts testing and coordinates validation for upgrades and modifications to ensure consistency with business processes.

(20%) 
Manages CFO division’s software licenses and equipment inventory, including procurement and refresh coordination (i.e. stocking, assigning, and tracking). Coordinates the technical training and support for the division. Coordinates with stakeholders and gathers requirements, documents, and work plans to produce technical solutions to meet business needs. Writes and updates procedures and attends applicable meetings.

(15%) 
Enhances the CFO division reporting by leveraging business intelligence and automation. Evaluates and implements various application platforms and tools such as SharePoint, Power BI, Power Apps, Power Automate, and Dataverse to improve business outcome. Standardizes forms and presentations for effective collaboration and communication for streamlined business processes.

(5%) 
Performs other duties as assigned that include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster responses and/or recovery or Continuity of Operations Plan (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities:

• Knowledge of limitations and capabilities of computer systems (including SharePoint, Power Apps, Power Automate, Dataverse), techniques used in the design of non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping.
• Knowledge of project management methodologies, tools, and techniques. 
• Skill in troubleshooting computer systems and applications, and developing and revising program code, scheduling testing, installing, and implementing programs. Skill in coordinating and solving problems.
• Strong verbal and written communication skills. 
• Ability to analyze systems and procedures, to write and revise standards and procedures, and to direct the work of others.

• Ability to communicate with technical, non-technical, functional, management and executive staff. 

• Ability to effectively work independently or with others in a team environment. 

• Ability to work under pressure with multiple projects and/or deadlines. 

Initital Criteria:

1. Bachelor’s degree from an accredited four-year college or university in Business Administration, Computer Science, or related field.
2. At least two years of relevant work experience in finance, systems analysis and design, or developing software.  
3. Experience with business process visualizations, process improvement, or business system analysis.
4. Experience using SharePoint collaboration features (team sites, document libraries, communication sites). Experience using Microsoft Excel at an advanced or expert level.
5. Experience analyzing and organizing business and technical data including writing technical documentation and developing charts, diagrams, and tables to present analyses.
6. Experience managing projects that involve cross-functional teams and systems (planning, scheduling, developing, and implementing stages).
7. Experience working with financial reporting and dashboard tools (including PeopleSoft, Tableau, PowerPoint.) Adobe, database, Power Apps, Power Automate, Power BI preferred.
8. Experience supporting Texas statewide fiscal systems (CAPPS, HRIS, SPRS, SPA, TINS, or USAS) preferred. 

Registrations, Licensure Requirements or Certifications:

• None required. 

Additional Information:

• N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form