Social Worker

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Social Worker 
Job Title: Social Worker II 
Agency: Dept of State Health Services 
Department: Region 7 
Posting Number: 7723 
Closing Date: 08/30/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-18 
Salary Range: $3,793.41 - $4,857.33 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 65% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1601 RUTHERFORD LN 
Other Locations:  
MOS Codes: 0149,5832,230X,42SX,4C0X1,68X,73A,HM 
 
 
 

Under the supervision of the Director of Specialized Health and Social Services, and with oversight by the Regional Team Leads/Supervisors, provides advanced and comprehensive case management consultation for families with children who have health risks or special health care needs. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees case management services for families in the Children with Special Health Care Needs Services Program, those that are on the CSHCN Program/Waiting list and non-Medicaid eligible, pregnant women on Title V or unfunded, children on the CHIP and CHIP Perinatal program, children referred by the Newborn Screening program, children referred by the Childhood Lead Poison Prevention program, children with a lapse in Managed Care Organization or Medicaid coverage/dis-enrolled, children carved out of the MCO service delivery model, children that are on traditional Medicaid, STAR Health clients remaining in Personal Care Services Program (PCS), and Children referred from the MCO’s who are in need of school advocacy, clients on the Personal Care Services (PCS) program, Department of Family and Protective Services (DFPS) and Case Management for Children and Pregnant Women (CPW) programs

Assists families with eligibility determination for state services and conducts comprehensive assessments to determine the need for PCS/PDN, CSHCN, and CPW services. Travels to conduct home visits. Completes Intakes, Family Needs Assessments, Service Plans, and follow-up to families. Links families to community resources. Communicates program services in a positive and accurate manner. Works as a team member.

Participates and advocates in Community Resource Coordination Groups (CRCG), case management coalitions, interagency groups and community organizations. Provides information and referral services. Completes administrative duties, monthly reports, special assignments and work activities in a professional and timely manner. Employee participates and/or serves in a supporting role to meet the agency’s obligation for disaster response and/or recovery or Continuity of Operations (COOP) activation; such participation may require an alternate shift pattern assignment and/or location. Works under minimum supervision with considerable latitude for the use of initiative and independent judgment. Maintains confidentiality.

Essential Job Functions (EJFs):

(35%) Case Management Functions—Provides complex and specialized social work consultation and comprehensive case management services to families who receive services or are seeking services from the CSHCN-SP, children carved out of the MCO service delivery model, traditional Medicaid and STAR health clients remaining in PCS, SSI, NBS, CLPPP, CHIP, CHIP Perinatal, Pregnant women on Title V or unfunded, Department of Family and Protective Services, Personal Care Services Program, and CPW programs. Conducts home visits for comprehensive assessment of home environment and needs. Following program guidelines, provides comprehensive case management services including the Intake, Family Needs Assessment, Service Plan, Personal Care Services Assessment form, and follow-up services. Assists families with the eligibility determination process for CSHCN-SP, and Personal Care Services Programs. Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination. Maintains documentation of work activities with record documentation, monthly reports, travel reports, case summaries and correspondence. Utilizes software programs to do database entry, word processing, spreadsheets, electronic mail, and Internet.

(25%) Conducts comprehensive assessments to determine eligibility and need for PCS/PDN and Case Management Services. Conducts assessments during home visits with families. Documents identified needs and forwards documentation for authorization of personal care services. Conducts reassessments for PCS/PDN, and Case Management as required or as necessary according to family needs. Enters family encounter information into an online database.

(20%) Community Outreach/Resource Development- Participates and collaborates with other community entities on health, social work, case management and other related issues. Serves as the representative for the Texas Department of State Health Services (DSHS) on the CRCG, coalitions, interagency groups and advocacy groups to collaborate efforts in serving children with special health care needs. This may include setting up booths at regional health fairs put on by local school districts or other community groups. Participates in the delivery of community disaster mental health services. Maintains social service directory of community resources for service area. Provides educational program presentations to the public, social service agencies, and HHSC programs to promote awareness of services available to children with health risks or special health care needs

(10%) Professional & Team Development -Attends training and conferences relevant to job to meet licensing requirement. Continues to develop professional knowledge and skill in the practice of Social Work/Case Management in the Public Health setting. Maintains Social Work Licensure

(10%) Additional Functions--Participates in performance evaluations process. Attends staff meetings. Performs other duties as assigned. In the event of a regional or statewide

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Social work and case management principles and best practices.

Children’s programs such as Medicaid and Early Childhood Intervention, along with community resources on a local, state and national level.

Cultural and socioeconomic issues related to health and disability

Maternal, infant and children’s health, to include mental health

Skill in:

Developing and presenting information to diverse audiences

Use of electronic mail, internet, databases, and Microsoft Office products.

Problem solving; planning, prioritizing, decision making and organizing workload.

Ability to:

Communicate effectively, verbally and in writing.

Adhere to the National Association of Social Worker’s Code of Ethics.

Provide own transportation to perform work duties and conduct home visits.

Registrations, Licensure Requirements or Certifications:

Must be a current unrestricted Licensed Social Worker in the State of Texas. (LBSW, LMSW, LMSW-AP, or LCSW)

Must provide own transportation and possess a valid Class C Texas Driver's license or equivalent license from another state.

Initial Screening Criteria:

Excellent written communication as observed by detail and completeness of information provided on the State Application

Bilingual preferred

Willing to travel minimum of 65%

Additional Information:

DSHS is a tobacco-free workplace.  This position is headquartered in Austin, Texas.  An alternate headquarters within the 30-county area of Region 7 may be considered if space at an existing DSHS facility is available.  Telework is not authorized for this position.  Frequent travel across the region during work hours is required.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-Employment Checks, and Work Eligibility:

The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form