Continuing Education Specialist

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Continuing Education Specialist 
Job Title: Training and Development Spec4 
Agency: Dept of State Health Services 
Department: Office of Practice & Learning 
Posting Number: 7596 
Closing Date: 09/20/2025 
Posting Audience: Internal and External 
Occupational Category: Education Training and Library 
Salary Group: TEXAS-B-20 
Salary Range: $5,000.00 - $5,800.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (RDM) 
Other Locations:  
MOS Codes: 0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077 
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C 
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0 
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN 

Brief Job Description:

This position provides training, consultation, and technical assistance for the Continuing Education (CE) Program at the Texas Department of State Health Services. This position requires attention to detail, planning, and evaluation skills.

The Continuing Education Program is an accredited provider of continuing education credits for multiple health and medical disciplines (i.e., physicians, nurses, psychologists, social workers, certified health education specialists, certified public health professionals, licensed professional counselors, licensed marriage and family therapists, and registered sanitarians). This position collaborates with the Texas Medical Association (TMA), American Nurses Credentialing Center (ANCC), and other accreditation/approval bodies to maintain continuing education requirements.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. 

EJF 1: (35%) Implements Continuing Education Accreditation Standards
Analyzes, interprets, applies, and enforces nationally recognized accreditation standards in the planning, implementation, and evaluation of continuing education programs. Ensures CE accredited activities meet the standards required by the Accreditation Council for Continuing Medical Education and American Nursing Credential Center.

EJF 3:(25%) Provides Consultation
Provides consultation to internal and external entities in providing CE accredited professional development activities. Provides interpretation of literature, statutes, rules, and policies to licensed medical and other health professionals in relation to providing CE supported professional development activities. Represents DSHS at business meetings, conferences, seminars, and committee meetings. Prepares and presents informal and formal oral presentations and written correspondence to internal and external partners.

EJF 2: (25%) Provides Administrative and Quality Assurance Support
Provides administrative support to the continuing education program. Ensures that CE events are thoroughly documented, and data maintained. Performs quality control checks on data from CE reporting. Investigates and reconciles any discrepancies in post event data. Conducts both desktop and field surveys of CE events to determine compliance with standards, policies, and procedures. Produces accurate and timely reports. Ensures that data are managed to generate accurate and timely reports including learner transcripts, number and types of CE contact hours awarded, number and types of CE recipients, and number and types of live and enduring CE events provided.

EJF 4:(10%) Serves as a Member of DSHS Grand Rounds
The DSHS Grand Rounds is designed to expand health professionals understanding of the science and evidence-based practice of population health. Functions of the team include assessing learner needs; working with DSHS and HHSC executives to identify emerging issues; program planning; marketing; learner registration; webinar logistics; speaker support; program evaluation; and general troubleshooting.

EJF5: (5%) Other duties as assigned, include but are not limited to actively participating and serving in a supporting role to meet the agency's obligations for disaster response and recovery or Continuity of Operations activation. Participation may require an alternate shift pattern assignment and or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Administrative procedures

Office management principles and practices

Record keeping processes

Learning management systems

Public health programs

Accredited continuing education requirements and standards

Conference, and meeting planning, management, and evaluation

Skill in:

Database management and word processing software
Computer systems, the Internet and Microsoft Office programs, including Word, PowerPoint, Excel, Adobe Acrobat and Outlook
Learning management systems such as TRAIN – Training Finder Real-time Affiliated Integrated Network
Effective oral and written communication
Evaluation continuing education activities

Managing multiple tasks and with minimum supervision
Meeting stringent deadlines

Ability to:

Adjust and adapt to process changes as needed

Implement accredited continuing education standards

Implement strategies to evaluate effectiveness of continuing education activities

Participate in quality assurance and improvement activities

Work in teams and to maintain effective and collaborative working relationships with colleagues, subject matter experts, and stakeholders

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor degree preferred yet not required. Three years of general office or administrative experience required.

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form