Case Coordination Supervisor

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Case Coordination Supervisor 
Job Title: Program Supervisor V 
Agency: Dept of State Health Services 
Department: Blood Lead Epi & Surveillance 
Posting Number: 10222 
Closing Date: 10/29/2025 
Posting Audience: Internal and External 
Occupational Category: Life, Physical, and Social Science 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $6,701.75 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 1100 W 49TH ST (DHT) 
Other Locations:  
MOS Codes: 0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858 
9702,16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD,MSSE,MS 
SR,OSS,WEPS 
 

Brief Job Description:

Under the direction of the Blood Lead Surveillance Branch Manager, performs advanced consultative and managerial work. Supervises and oversees the Texas Childhood Lead Poisoning Prevention Program (CLPPP) Case Coordination staff and activities. Establishes program goals and objectives and oversees interagency collaborations. Develops program policy to comply with related laws and guidelines. Develops and implements program review and evaluation to assess program impact. Works under general direction with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

EJF1 - Serves as the Childhood Lead Poisoning Prevention (CLPPP) Case Coordination Supervisor and provides oversight for all staff and programmatic activities of the CLPPP Case Coordination Team.  Hires staff and implements personnel procedures to include staff evaluations and performance plans, leave requests, schedules, and workload distribution. Plans, implements, and monitors all case coordination program operations and activities. Supervises program staff, assigns work, and provides direction on consultative services relating to child lead exposures. Trains staff and oversees daily activities to ensure appropriate follow up actions are conducted for children with elevated blood lead levels. Directs case coordination outreach activities and provides assistance to health care providers and local health departments through consultative activities. Conducts blood lead and case coordination data collection and trains other staff on data collection procedures. Provides technical assistance to program staff and external stakeholders in case coordination activities as needed. Oversees the preparation of technical documents and reports for the program and makes approvals for dissemination to government agencies, health care providers, and other interested parties. Evaluates budget requests and makes recommendations to upper management based on the needs of the program. (45%)

EJF 2 – Establishes program goals and objectives of the Case Coordination Team. Develops and revises program case coordination procedures and guidelines. Develops priorities and oversees the planning, coordination, and execution of grant-related activities for the Case Coordination Team. Develops requirements for contractual activities as they relate to grant deliverables. Directs the strategy, implementation, and management of interagency collaborations to link children to recommended services. Develops programmatic evaluation practices to inform the direction of interagency collaborations. Reviews case coordination data and activities to ensure compliance with programmatic rules and procedures. Develops program evaluation tools to measure overall programmatic activities and outputs. Directs periodic program evaluation to assess case coordination activities and impact. Develops and reviews programmatic productivity reports for grant reporting, management, and staff training development on a monthly and quarterly basis. (35%)

EJF 3 - Develops, implements, and routinely reviews program policies to ensure compliance with related laws, administrative rules, and recommended federal guidelines. Evaluates and approves the revision of program rules and regulations to satisfy program goals, and to comply with federal guidelines. Monitors program compliance with rules on a quarterly basis. (10%)

EJF 4 – Conducts presentations and training events for community leaders and professional groups to address community health needs; provides program specific and public health information; and stimulates interest in primary and secondary prevention activities. Identifies statewide health and fiscal issues and develops plans to meet those needs. (5%)

EJF 5 - Performs related work as assigned. “Other duties as assigned include but not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participations may require an alternate shift pattern assignment and/or location”. (5%)

Knowledge, Skills and Abilities (KSAs):    

• Knowledge of local, state, federal laws and guidelines relating to childhood lead poisoning prevention
• Knowledge of public administration and management techniques
• Knowledge of state/federal grants and contracts
• Skill in planning, assigning and supervising the work of others
• Skill in relating complex information verbally and in writing
• Skill in conducting and analyzing performance evaluations and reports
• Skill in public speaking
• Skill in problem solving
• Skill in interviewing, training, and presenting information
• Skill in developing goals and objectives
• Ability to analyze facts
• Ability to develop and evaluate policies and procedures
• Ability to interpret and apply state and federal regulations, policies, and procedures
• Ability to effectively communicate orally and in writing, to include formal reports
• Ability to train, coach and mentor others
• Ability to manage and prioritize multiple tasks and meet deadlines
• Ability to organize assigned work and develop effective work methods
• Ability to exercise discretion, maintain confidentiality and use sound, reliable independent judgment
• Ability to handle conflict in a professional manner
• Ability to establish and maintain excellent working relationships
• Ability to work with individuals from a variety of cultural and educational backgrounds

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• Graduation from an accredited four-year college or university required.
• Major course work in a relevant field such as public health, environmental health, or a related field is preferred.
• Experience managing or supervising staff, including hiring and performance management.

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form