Administrative Assistant II

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Brief Job Description:

Administrative Assistant (DEO III) works under the general supervision of the Manager II in the Laboratory Reporting Branch. Performs complex data entry for the Texas Health Steps, Newborn Screening or Microbiological Programs. Proofreads demographics and makes corrections as needed. Meets strict deadlines and daily quotas. Assists with training of new employees. Performs other general clerical duties as needed in the Laboratory Reporting Branch. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.  Works under moderate supervision with moderate latitude for the use of initiative and independent judgment. Other duties as assigned. Must be able to work Saturday's and/or state holidays as determined by the agency or supervisor. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.

Essential Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Enters complex patient, specimen and test information into the Laboratory Information Management Systems (LIMS) computer system. Process a minimal of 210-450 submission forms daily. Enters 80 submission forms per hour. Determines if additional information is necessary to process test reports. Completes work according to established deadlines. Permits no more than eighteen documented entry errors per year. Performs all tasks according to the Standard Operating Procedural (SOP) manual. (40%)

Prints patient and specimen demographics and verifies all information entered on no less than 210-450 forms per day. Edits any information that was entered incorrectly and releases that work, same day. Process submission forms for archiving. Permits no more than eighteen documented errors of miss-caught information per year. Performs all tasks according to SOP manuals. (40%)

Performs extra duty functions for each Program. (10%)

Completes other duties as assigned.  Other duties participations may require an alternate shift pattern assignment and/or location. (5%)

Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Skill in:

Ability to:

Knowledge of and ability to work with confidential medical records/files/information

Skill in written and verbal communication

Skill in data entry with high degree of accuracy

Ability to prioritize work to meet deadlines

Ability to work well with others as a team member

Must be able to type 40 works per minute

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

1. At least six (6) months of work experience in data entry.
2. Experience in proofreading documents/reports, editing, performing quality assurance checks and/or analyze documents.
3. Preferred experience working with confidential material.

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form