CPS RD Administrative Assistant III

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: CPS RD Administrative Assistant III 
Job Title: CPS RD Admin Asst III 
Agency: Dept of Family & Protectve Svc 
Department: Region 8 CPS Dir Del - PS 
Posting Number: 9759 
Closing Date: 10/14/2025 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Group: TEXAS-A-13 
Salary Range: $2,953.25 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: SAN ANTONIO 
Job Location Address: 3635 SE MILITARY DR 
Other Locations:  
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description: 

Works directly for the Regional Director and performs complex (journey-level) administrative support or technical program assistance work. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions:   

• Prepares and disseminates information concerning agency programs and procedures.
• Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.
• Maintains filing, record-keeping, and records management systems.
• Performs general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general human resources work.
• Responds to inquiries and interprets rules, regulations, policies, and procedures.
• Coordinates meetings, conferences, and seminars.
• Participates in the planning and execution of an agency program.
• Compiles and enters data for charts, graphs, databases, summaries, or reports.
• Assists in the development of administrative or technical assistance policies and procedures.
• May provide assistance answering and routing phone calls, taking messages, and greeting and directing visitors to the appropriate staff.
• May research, compose, design, or edit agency publications such as brochures, forms, and manuals.
• May develop training materials.
• May manage and maintain schedules and travel arrangements for managers, directors, and executives.
• May train others.
• Performs related work as assigned. 

Registrations, Licensure Requirements or Certifications:

N/A 

Knowledge, Skills, & Abilities:

• Knowledge of office practices and administrative procedures.
• Skill in the use of standard office equipment and software.
• Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to train others.

Initial Screening Criteria:

Experience in administrative support work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.