CPS PAL Supervisor I

Date: Jan 24, 2025

Location:

SAN ANTONIO, TX

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: CPS PAL Supervisor I	Job Title: CPS PAL Supervisor I
Agency: Dept of Family & Protectve Svc	Department: Region 8 CPS Dir Del - PAL
Posting Number: 2618	Closing Date: 02/07/2025
Posting Audience: Internal and External	Occupational Category: Protective Services
Salary Group: TEXAS-B-23	Salary Range: $5,098.66 - $8,304.83
Shift: Day	Additional Shift:
Telework:	Travel: Up to 35%
Regular/Temporary: Regular	Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt	Facility Location:
Job Location City: SAN ANTONIO	Job Location Address: [[custOfficeAdd]]

Other Locations: San Antonio

MOS Codes:

31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS

OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R

67D, L24A, 001387

CPS PAL Supervisor I or II

The position supervises a unit of caseworkers and clerical staff responsible for providing child protective services. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community.

Essential Job Functions: Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings. Responsible for managing staff who are responsible for providing coordination between program staff and contractors; identifying and developing resources for Preparation for Adult Living youth; providing follow-up services to emancipated youth; providing consultation/education to staff, caregivers and community groups and for monitoring Preparation for Adult Living contract service delivery and coordinating contract management staff. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the public. Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisal. Interprets program policy and procedures to unit staff, other agency staff, and the public. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the public, legal, medical, educational, and other community resources. Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. Performs other duties as assigned and required to maintain unit operations. Promotes, monitors, and ensures that respect is demonstrated for cultural diversity. Attends work regularly in accordance with agency leave policy.

Knowledge Skills Abilities: Knowledge of agency policies and procedures. Skill in effective verbal and written communication. Skill in establishing and maintaining effective communication. Ability to operate a personal computer and use various software packages.
Registration or Licensure Requirements: None.

Initial Selection Criteria:

Child Protective Services Supervisor I:Eighteen months of full-time experience in Child Protective Services* in Protective and Regulatory Services/Department of Human Services and completion of Phase I Child Protective Services Specialist Certification OR A bachelor’s degree from an accredited college or university, plus eighteen months of full-time experience in Child Protective Services* or child placement services** in a public social services agency and completion of Phase I Child Protective Services Specialist Certification OR Currently employed as a Child Protective Services Supervisor I in Protective and Regulatory Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Protective and Regulatory Services OR Currently employed in a Protective and Regulatory Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Protective and Regulatory Services.

This position may be filled at any level from a CPS PAL Supervisor I to CPS PAL Supervisor II

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.