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CPS Regional Contract Program Director

Date: Sep 21, 2026

Location:

NACOGDOCHES, TX

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance—at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS Regional Contract Program Director
Job Title: Manager IV
Agency: Dept of Family & Protectve Svc
Department: COA CPS Regional Contracts
Posting Number: 21614
Closing Date: 10/05/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly
Salary Group: TEXAS-B-25
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: NACOGDOCHES
Job Location Address: 2027 N STALLINGS
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MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15

Job Description:	Under the direction of the Director of CPS Regional Contracts, this position performs advanced managerial work administering the daily operations and activities of statewide Child Protective Services (CPS) Contracts for direct client services and support services for assigned Texas regions. This work involves establishing goals and objectives; developing guidelines and procedures; developing schedules, priorities, and standards for effective, efficient and accountable management of contracts. Ensures proper planning, assignment, and supervision of staff assignments and work schedules. Establishes priorities, standards and processes for evaluating contractor progress in meeting state and federal standards, rules, laws and guidelines. Oversees monitoring, management reviews, quality control reviewing, contract monitoring, and project implementation and monitoring. Ensure data analysis, reporting and follow up in evaluating contractor performance and establishes corrective action plans that result in compliance with contractual obligations. Communicates effectively verbally and in writing, by providing information, making presentations and collaborating with internal and external customers. Works under limited direction with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:	Manages the contract management day-to-day activities of contract managers and contract technicians for a large variety of direct client and support services contracts. (20%) Establishes goals to ensure proper planning, assignment, and supervision of staff assignments and work schedules. (20%). Establishes priorities, standards and processes for evaluating contractor progress in meeting state and federal standards, rules, laws and guidelines and implements procedures for improving contractor performance. (15%) Acts as a liaison between the agency and purchasing authorities by coordinating procurement planning and the contract development team activities. (10%) Represents regional contracts by providing information, creating and conducting presentations, and collaborating with internal and external customers. (15%) Facilitates and evaluates data in order to perform quality assurance of the accuracy and completeness of contract and contractor data reported in the official contract repository. (10%) The primary subject matter expert for agency projects involving contracted services. This position is responsible for representing CPS Regional Contracts on cross-divisional projects. (10%)

Registrations, Licensure Requirements or Certifications:	Must be a CTCM.

Knowledge Skills Abilities:	Knowledge of office management, personnel management, and fiscal procedures Knowledge of related state and federal laws, regulations, policies, rules and requirements related to regional client services and contracts management. Knowledge of Texas legislative process and public accountability systems Knowledge of strategic planning, budget management, human resource management, project management and conflict resolution Skills in managing complex information used to manage health and human services contracts Skill in applying process improvement procedures to execute and manage health & human services contracts Skill in communicating effectively verbally Skill in advanced business writing and composition Skill in analysis, reporting, and interpretation of complex data sets Skill in communication and public speaking Skill in identifying problems, evaluating alternatives, and negotiating and implementing solutions with contractors of large public health and human service programs Ability to direct and coordinate the work of others; to analyze and solve work problems; to make decisions affecting the operation of administrative and technical services functions Ability to establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials Ability to develop and implement effective customer service systems Ability to understand and align operations and support strategies according to business needs Ability to interpret data and develop effective operating procedures Ability to manage multiple and competing priorities in an environment of change

Initial Screening Criteria:	Graduation from an accredited four-year college or university and a minimum of four years of full-time experience in contract-management, procurement, auditing, social services or a related field. The four year degree may be substituted for the required experience, on a year for year basis.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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