APS Evidence Driven Investigations Program Specialist V

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: APS Evidence Driven Investigations Program Specialist V 
Job Title: Program Specialist V 
Agency: Dept of Family & Protectve Svc 
Department: Region 5 APS In-Home Dir Del 
Posting Number: 11449 
Closing Date: 12/04/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: NACOGDOCHES 
Job Location Address: 2027 N STALLINGS 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

APS Evidence Driven Investigations Program Specialist V

Brief Job Description:

The EDI Specialist reviews and performs advanced consultative services and investigative work in complex cases of financial exploitation and other evidence driven cases. Coordinates review teams for repeat cases, and liaisons with financial/legal institutions, law enforcement, district attorneys, and court officials. Serves as the regional expert on financial exploitation and evidence collection, coordinating directly with workers and supervisors regarding policy, best practice and legal options. Coordinates actively with financial institutions and law enforcement in order to protect individuals being served. Work involves overseeing, consulting, and conducting investigations. Work involves appropriately handling sensitive or confidential information and trains others. Provides consultation and expert advice to Adult Protective Services staff, other governmental agencies, community organizations, and the general public. Interacts routinely with Texas Department of Family and Protective Services staff including, district directors, program administrators, and supervisors. Works under minimal supervision with considerable latitude using both initiative and independent judgment in reporting to the District Director.

Essential Job Functions:

Serves as a regional subject matter expert and provides technical assistance, training, written guidelines, and interpretation of policies and procedures to both agency staff and external stakeholders. Serves as regional expert on financial exploitation and evidence driven cases, coordinating directly with workers and supervisors regarding policy, best practice and legal options and accompanying workers for on-site investigations. Conducts investigations as directed. Provides review and consultation on financial exploitation and evidence driven cases. Conducts investigations and analyzes financial evidence in complex financial exploitation cases involving the elderly and/or persons with disabilities. Evaluates and summarizes investigative findings. Actively coordinates and acts as liaison with local financial institution and legal officials in order to protect the individuals being served. Coordinates investigations with various state or federal law enforcement organizations. Provides public awareness training/presentations to financial/legal institution staff and the community on recognizing and reporting financial exploitation. Assists in preparing cases for presentation at hearings or in court. Testifies and presents evidence in formal hearings or court proceedings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  

Knowledge, Skills and Abilities:

Knowledge of Adult Protective Services programs, policies, procedures, standards, and organizational operations.
Knowledge of local, state, and federal laws relating to Adult Protective Services (APS).
Knowledge of other Texas human services agency and federal programs.
Ability to provide information, training and support to agency staff and financial/legal professionals.
Ability to investigate and analyze financial evidence.
Knowledge of the investigative process/procedures.
Skill in conducting thorough interviews with clients, perpetrators and witnesses.
Ability to establish appropriate service plans for individuals at serious risk of or experiencing financial exploitation.
Ability to plan, direct and assign responsibilities.
Ability to explain best policy and practice to staff and to appropriately monitor outcomes.
Ability to review and score case documentation for QA purposes.
Ability to understand and interpret legal concepts and procedures.
Skill in establishing and maintaining effective working relationships with agency staff at all levels and with external entities.
Skill in effective written and verbal communications including public speaking.

Ability to originate ideas and strategies for communicating the agency message.
Ability to work with people from a variety of backgrounds and professions.
Ability to develop materials and documents for distribution internally and externally in a professional manner.
Ability to provide information, training and support to agency staff and community groups.
Ability to manage multiple tasks and projects effectively.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from high school or equivalent. Graduation from an accredited four-year college or university. Three years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Protective and Regulatory Services experience. *Two of three required years must have been in Adult Protective Services at PRS within the past four years of the posting date. Acceptable Substitutions: One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Protective and Regulatory Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.

Additional Information:

Location can be anywhere in the East District

Must be a current APS employee

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.