CVS Child Watch Case Mgr V

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CVS Child Watch Case Mgr V 
Job Title: CVS Child Watch Case Mgr V 
Agency: Dept of Family & Protectve Svc 
Department: CWOP Staff 
Posting Number: 11806 
Closing Date: 01/04/2026 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First); Evenings (Second); Nights (Third); Weekends 
Telework: Not Eligible for Telework 
Travel: Up to 50% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: HUMBLE 
Job Location Address: 3000 WILSON ROAD 
Other Locations:  
MOS Codes: 0149,5832,230X,42SX,4C0X1,68X,73A,HM 
 
 
 

***This position is temporary through March 2026, and can be extended based on business need*

Brief Job Description:
Performs highly advanced and/or supervisory (senior-level) case management work. Work involves coordinating and evaluating case management and site activities; developing and implementing goals, objectives, and procedures; and evaluating outcome measures for the site. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment

Work focuses on the development and oversight of DFPS temporary emergency service locations. Actively evaluates, problem-solves, and coordinates with designated caseworkers and other professionals to help ensure that children and youth in temporary DFPS supervision receive needed services and supports. Actively collaborates with casework, placement services, and other staff to help meet the needs of youth and address identified barriers to placement. Work involves rapport-building, developing healthy routines, deploying effective motivational approaches for youth with complex needs, and active efforts to transition youth to appropriate placement. Personal conduct promotes safety, coordination, and healthy collaboration. Provides direct care and supervision of children and youth who are temporarily without placements at designated DFPS temporary emergency service locations to help achieve specific youth goals and outcomes. Promotes a positive culture as well as a healthy environment for both staff and youth.
Coordinates with internal and external service providers to identify and support youths’ strengths and preferences, address barriers to placement, support smooth transitions, and avoid future placement disruption. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:

Participates or leads in the development of service plans and safety plans as needed for newly served youth. Updates these plans as needed.
Collaborates and works with caseworkers, external service providers, and management to address barriers to placement and address the needs of children and youth during transitions out of the temporary emergency services location.
Collaborates with caseworkers, external service providers, and management to provide post-placement support as needed.
Monitors the development and implementation of clients’ service and treatment plans.
Monitors and helps meet daily living needs of youth as addressed per DFPS policy and any site-specific procedures as well as individual service plans.
Monitors compliance and helps implement procedures that keep the environment free of safety hazards including identification and reporting of potential safety hazards.
Documents in a consistent manner, youth behavior, progress and unusual incidents according to policy.
Monitors, redirects, de-escalates, and intervenes as necessary on an individual or group basis.
Administers medications and first aid when needed.
Seeks care and consultation as appropriate in the event of an urgent or emergent medical or behavioral health situation.
Monitors and evaluates service delivery systems and clients’ progress.
Assesses, identifies, and helps ensure the overall physical, behavioral/emotional, health, educational/learning, and other related needs of the children and youth served are addressed.
Helps create, coordinate, and consistently implement annual, weekly, and daily schedules of services and activities.
Monitors, evaluates, and revises activities to promote progress by youth.
Monitors case management and budgets.
Assesses and monitors the services and resources needed for children and youth without placement and works with assigned case worker, as needed, to determine if improvements or changes need to be made.
Collaborates and coordinates actively with others to secure needed resources including in urgent and emergent situations.
Assists monitoring the budget related to goods and services needed and works with management to determine affordability.

Knowledge, Skills and Abilities:

Knowledge, Skills and Abilities (KSAs):
Knowledge of community resources; case management principles, objectives, standards, and methods; and program policies and procedures.
Skill in monitoring service and treatment plans.
Ability to assess clients’ needs, to coordinate and evaluate clients’ services, to monitor operational effectiveness, to communicate effectively, and to supervise the work of others

Registrations, Licensure Requirements or Certifications:
N/A

Initial Screening Criteria:
Experience in case management or social services work. Graduation from an accredited four- year college or university with major coursework in social work or a related field is generally preferred. Experience and education may be substituted for one another.

Additional Information:

N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.