CPS Rainbow Vol Serv Coord II

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Rainbow Room Volunteer Services Coordinator

Job Description

The Faith-Based and Community Engagement Rainbow Room Volunteer Services Coordinator performs complex (journey level) volunteer services work which involves planning, organizing, promoting, and managing local and/or regional volunteer services programs for Rainbow Rooms. The work includes management of local and/or regional Rainbow Rooms including identifying resources, tracking inventory in and out, and communicating with program and community boards and partners about needed resources to support DFPS clients. Oversees community engagement initiatives through media outlets and community speaking engagements. Prepares educational and training materials and may train or mentor the work of volunteers and/or interns. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Processes staff requests for donated items, funds, and services. Manages and maintains local and/or regional rainbow rooms including identifying resources, tracking inventory in and out, and communicating with DFPS program and community boards about needs. Coordinates and assists with the pick-up and transportation of donations, sometimes in large quantities. Employee may be required to drive large rental vehicles such as minivans. Ensures that contributions and donations are acknowledged in a proper manner. (30%)

Plans, organizes and serves as the lead contact for regional volunteer programs for rainbow rooms. Matches clients’ needs with volunteers’ skills. Manages DFPS volunteer opportunities in on-line volunteer management platform. Monitors volunteers’ performance and effectiveness. Processes volunteer applications and background checks.  (25%)

Conducts a community relations program through media outlets and personal speaking engagements. Prepares the presentation of educational and training materials and programs (15%)

May provide guidance to the community, volunteers and agency staff on rainbow room policies and procedures. (15%)

Support local community boards with awareness. (10%)

Prepares monthly and annual reports. (5%)

Performs related work as assigned.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

General Qualifications, Experience and Education/Initial Selection Criteria

Five (5) years of work experience is required. A two-year associate degree from an accredited college or university is preferred. Related work and/or volunteer experience may substitute for the required education on a year for year basis with maximum substitution of two years. Prior work experience with volunteers is preferred.

Knowledge, Skills, and Abilities

Knowledge of community organizations and administration.

Skilled in public speaking.

Skilled in dealing with the general public both virtually and in person.

Skilled in establishing and maintaining effective working relationships with the public and community organizations.

Skilled in the use of a computer and applicable software such as Microsoft suite.

Ability to develop, coordinate, and promote volunteer programs.

Ability to develop training.

Ability to identify resources conducive to volunteer programs.

Ability to explain policies and procedures.

Ability to communicate effectively in writing and verbally

Ability to manage time effectively.

Ability to organize, plan and set priorities in a timely manner.

Registrations, Licensure Requirements or Certifications: N/A

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.