CPS Program Support Specialist FSS I

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: CPS Program Support Specialist FSS I 
Job Title: CPS Prgm Support Spec FSS I 
Agency: Dept of Family & Protectve Svc 
Department: Region 6A CPS Dir Del -Other 
Posting Number: 7096 
Closing Date: 07/30/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-20 
Salary Range: $4,263.16 - $6,779.25 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 30% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: HOUSTON 
Job Location Address: 2525 MURWORTH 
Other Locations:  
MOS Codes: 31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS 
OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R 
67D, L24A, 001387 
 

Brief Job Description:

CPS Program Support Spec FSS I Description: Performs complex consultative and technical work in the planning department and implementation of an agency program. Work involves providing consultative and technical services to agency program staff, other governmental agencies, community organizations and the general public. May train and /or supervise the work of others. Handles special assignments and other duties as assigned. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. The position interacts routinely with children and families, representatives from various organizations, Texas Department of Family and Protective Services, and the general public.

Essential Job Functions (EJFs):

• Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Assist with child without placement scheduling and logistical maintenance.
• Attends work regularly in accordance with agency leave policy. Works closely with the Program Administrator and the managers.

Knowledge, Skills and Abilities (KSAs):

Knowledge of agency policies and procedures.

Skill in effective verbal and written communication.

Skill in establishing and maintaining effective working relationships.

Skills in running reports and tracking data.

Ability to operate a personal computer and use various software packages including, the Information Management Protecting Adults and Children System and Word.

Ability to travel.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university. Three years cumulative Child Protective Services Specialist II or above experience AND currently employed as a Child Protective Services Specialist II or above in INV, CVS, or FBSS. 

Additional Information:

Position will be housed at 2525 Murworth and is the Direct Report to Service Program Administrator (SPA) Jane Dominguez although they will provide support to FBSS Program Administrator Demetria Gaines. The position supports Harris County SPA Program, Family Based Safety Services and Child without placement Logistical

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.