CCI Trainer/Developer

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: CCI Trainer/Developer 
Job Title: Training & Dev Specialist V 
Agency: Dept of Family & Protectve Svc 
Department: Learning and Dev - CP 
Posting Number: 7072 
Closing Date: 07/25/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-22 
Salary Range: $4,801.16 - $7,761.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 60% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: HOUSTON 
Job Location Address: 1425 E 40TH ST 
Other Locations: Dallas; Arlington; Austin; Fort Worth; Houston; San Antonio 
MOS Codes: No direct military equivalent. 
 
 
 

Brief Job Description:

The Training Specialist V, under the general guidance of a Manager II of the Learning and Development Division, performs highly advanced and/or managerial (senior/supervisory-level) training work, primarily for the Child Care Investigations (CCI) program. Work involves planning, designing, organizing, conducting, and evaluating educational training programs for agency staff; analyzing training needs; project planning; developing and preparing training materials, including tools/technology resources for courses that may be three days or longer; coordinating and/or conducting training sessions; and promoting the use of training services, methods, and techniques. Educational training materials prepared is primarily for the Child Care Investigations (CCI) division, however, may also be applicable for other major programs within DFPS (Child Protective Investigations, Child Protective Services, Adult Protective Services, and Statewide Intake). Likewise, training is primarily delivered to Child Care Investigations (CCI) staff but may be delivered to other program area caseworkers or supervisors.

Essential Job Functions:

Work involves using the ADDIE curriculum development process under fairly short timelines, while working with subject matter experts (SMEs). Develops curriculum to be used in the classroom and in blended learning situations. May plan, assign, and/or supervise the work of others. Works with stakeholders to identify performance outcomes, existing staff competencies, available resources, goals and objectives for training requirements. Participates in workgroups and meetings. Maintains professional, cooperative and problem-solving attitude in workgroups and meetings. Completes special projects and develops ad hoc reports upon request of division director or division administrator. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. 

Knowledge, Skills and Abilities:

Knowledge of training procedures and adult training techniques, educational principles, instructional design, group dynamics, and classroom management.

Knowledge of DFPS programs and services (or related field) and the ability to apply knowledge to training development.

Experience using a learning management system, preferably Moodle.

Knowledge of how information technology software and products impact course development.

Knowledge of and demonstrate skill in applying training and adult education principles, practices, and techniques to both a classroom and blended learning environment.

Knowledge of and demonstrate ability to apply instructional design and curriculum development principles, to create and evaluate training programs.

Knowledge of and demonstrate ability to facilitate using group process, group dynamics, and interpersonal skills.

Demonstrate skill in instructing others.

Demonstrate ability to communicate effectively; orally and in writing.

Demonstrate ability to manage a project team in design, development, and deployment of training products.

Demonstrate ability to assess training needs.

Skill in working collaboratively and cooperatively with diverse groups.

Ability to prioritize time and work on multiple projects with multiple deadlines. 

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major course work in human resources, organizational development, education, or related field is required. 

A minimum of 4 years of CCI, CPI, CPS, CCR, or CCL Program experience (experience may be combined).

Experience in writing, formatting, or editing large documents.

Experience delivering distance learning or in person training.

Experience in supervision within CCI, CCR or CCL program preferred.

Clear, well-written and well-organized application.

Additional Information:

This position may be located in any DFPS office location in Arlington, Austin, Dallas, Fort Worth, Houston, or San Antonio based upon office space availability.  Other locations may also be considered.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.