CPI Regional Director III

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Brief Job Description:

The Regional Director, under the direction of the Division of Investigations Director of Field Operations, provides leadership and management for the daily operation of the Investigation program within a designated region (3E) of the state. The position is responsible for ensuring the effective delivery of child protective services to clients within the region while managing the regional budget, human resources, and contracts. The position interacts frequently with other regional personnel, state office staff, various community organizations, elected officials, and other legislators to enhance and advance the mission of the agency. In addition to providing leadership, there are four general areas for which the regional director has personal responsibility: workforce management; client outcomes; general administration and community engagement.

The Regional Director will understand the gravity of the program's mission to protect children and will set high expectations of program staff and management to fulfill that mission. The Regional Director should lead the region with integrity and transparency.
 

Essential Job Functions (EJFs):

Directs planning, implementation, coordination and evaluation of services to promote positive client outcomes related to child safety, permanency and well-being. Responsible for case outcomes, ensuring tasks are completed timely, and that agency policy and procedures are followed. Implements practice and policy changes without disruption to delivery of services.

Develops, implements, and monitors plans, procedures, and techniques to ensure effective allocation and management of regional resources.
Utilizes all available reporting and data to monitor, continually assess and improve regional performance, and develops plans to address needs. Identifies and strengthens areas needing improvement.

Is an active and cooperative partner with community stakeholders including, but not limited to child and family advocacy organizations, law enforcement, faith-based organizations, health care and other service providers, children, youth and families. May also represent the Division of Investigations on various boards, task forces, and committees.

Creates and maintains a work environment that supports high performing teams, retention of staff, learning, and continuous improvement. Maintains a stable, well-trained, motivated, and dedicated staff.

Responsible for all aspects of staff development, including the program's use of performance data, consultation, training, and performance appraisals. Responsible for the development, support, and guidance of all staff. Responsible for the selection, training, support, development, and monitoring of the regional management team.

Responsible for timely and appropriate communication to field staff and to the Director of Field and other state office staff as well as accurate reporting on the status and progress of Investigation operations in the region.

Performs other duties as assigned and required to maintain regional operations.

Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.

Attends work regularly in accordance.
 

Registrations, Licensure Requirements or Certifications:

N/A

Knowledge, Skills and Abilities (KSAs):

Knowledge of local, state, and federal laws and regulations relevant to program areas

Ability to direct and organize program activities
Ability to identify problems, evaluate alternatives, and implement effective solutions

Ability to collaborate and work closely with community organizations

Skill in managing multiple and competing priorities

Skill in problem solving and analytical thinking/analysis

Skills in leadership, communication, and public speaking

Skill in working collaboratively and cooperatively with diverse groups

Ability to plan, assign and/or supervise the work of others

Ability to build, establish, and maintain effective working relationships

Ability to make timely and effective decisions
 

Initial Screening Criteria:

• Graduation from an accredited four-year college or university.

• Five years full-time consultative, supervisory, managerial, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience.
• Graduate degree is preferred. May be substituted for the required experience, with a maximum substitution of two years.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.