COO Training and Development Specialist

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

CLOE CPS Training Spec IV: The Training Specialist IV position performs complex (senior level) training work. Work involves planning, designing, organizing, conducting, and evaluating training programs, with emphasis on CPD basic skills (CPS Professional Development), Continuous Learning, legislatively mandated and certification training primarily for Child Protective Services (CPS), Child Protective Investigations (CPI) and other DFPS programs. The position analyzes training needs, develops and prepares training materials, coordinates and conducts training sessions and promotes the use of training services, methods, and techniques. The position interacts routinely with program staff at all levels and with other professional development staff. 

Essential Job Functions: Conducts classroom, distance, or blended training sessions using effective classroom management techniques and various technologies. This includes basic skills development, ongoing skill development and technology classes (35%) Coordinates training services and activities by completing pre-classroom preparation, including coordinating assignments that may be needed as a pre-requisite for training programs. Preparing for class includes coordinating schedules and logistics for training programs and coordinating with internal and external stakeholders that are involved in either participating or delivering training. (15%) Completes post-classroom activities that include evaluating training effectiveness and trainees’ knowledge and skill development, trainees’ readiness and ability to apply knowledge and skills in work setting, trainees’ performance in training and record of participation. Participates in evaluating training plans and in solving training problems regarding effectiveness of plans when applicable. Responsible for completing records of participation (20%). Researches, develops, reviews and evaluates training materials and recommends modifications as appropriate. (10%) Provides, collects, and analyzes data and creates reports that evaluate and assess training effectiveness. (5%) Formulates learning objectives and plans, designs, develops, training to meet specific needs or revises existing curricula and course outlines to meet individual needs. This may include needs identified for a group, unit or individual. This includes the development of new and refresher training programs. (10%) Selects or develops instructional methods, training aids, manuals, and other materials. Formulates, reviews and recommends policies and procedures for training programs. (5%) May participate in other planning and organizing activities with other professional development staff. May supervise others. Performs other duties as assigned and required to maintain division operations. 

Knowledge Skills Abilities: 
Knowledge of training procedures and techniques. Knowledge of group process, group dynamics, and interpersonal relations. Knowledge of DFPS programs, policy, practices, and related services. Skill in instructing others and facilitating workshops. Ability to communicate effectively, both written and verbal. Knowledge of adult learning principles Ability to assess training needs. Ability to design or deliver distance learning.

Registration or Licensure Requirements: 

Applicants for position must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.   

Initial Selection Criteria: 
Graduation from an accredited four-year college or university with major course work in social work, education, or a related field is required. At least 3 years of recent (within past 5 years) experience as a worker or manager in CPS/CPI Programs or 2 years previous experience as a CLOE trainer with 2 years field experience. Experience delivering classroom and/or distance learning training preferred. Experience and education may be substituted for one another. 

Additional Information: 
This position will have headquarters located 4201 Greenwood Dr., Corpus Christi Tx, 78416.  This Academy covers classes in Region 11 and assists with training across the state.  

There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen and veterans who meet the initial screening criteria are encouraged to apply. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/compensation/jobdescription.aspx. HHS agencies use E-Verify.  

You must bring your I-9 documentation with you on your first day of work. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.