Management Analyst III

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title: Management Analyst III 
Job Title: Management Analyst III 
Agency: Dept of Family & Protectve Svc 
Department: CPI Deputy Director of Field 
Posting Number: 10185 
Closing Date: 10/24/2025 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $8,304.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 60% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: COPPERAS COVE 
Job Location Address: 317 CASA DR 
Other Locations: Arlington 
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

Brief Job Description:

Plans, prioritizes, and performs of a variety of technical, training, research, planning, policy, program assessment, and administrative activities for assigned program(s) including overseeing the delivery of services; provides high-level technical assistance for a program; and creates efficiencies where opportunities occur.

• Plans, prioritizes, and performs the development, implementation, and monitoring of projects related to Investigations and Alternative Response and Family Group Decision Making policy and practices.
• Coordinates the collection, organization, analysis and preparation data in order to produce reports and findings.
• Researches and analyses information for the purpose of providing recommendations on program planning and development.
• Collaborates with internal data teams on larger data reporting projects that involve impacts on the child welfare system.
• Consults and provides technical assistance to field staff, Regional Leadership, State Office staff, and State Office Leadership
• Provides training, written guidelines, and interpretation of policy and procedure to both agency staff and external stakeholders.  

Essential Job Functions:

Coordinates the collection, organization, analysis, and preparation of materials in response to requests for program information and reports.

• Develops and implements effective quality assurance procedures for evaluating Investigations/Alternative Response and Family Group Decision Making policy, procedures and practices, and conducts quality reviews on cases and projects.
• Works with State Office Leadership, Regional Leadership, and Child Safety Specialists to best assess case related safety issues and family needs.
• Reads cases from across all regions of the state to ensure consistency in policy and practice interpretation.
  
  

Completes and monitors required administrative and performance reports, studies, and specialized projects; and recommends appropriate changes to programs.

• Consults with and advises management on agency studies and reports related to Investigations/Alternative Response and Family Group Decision Making case reads.
• Identifies priorities and defining study scope, purpose, objectives, time frames and resource requirements.
• Provides updates on the status of studies and reports.

Ensures compliance with program policies and procedures, statutes, and rules; and takes corrective action(s) as needed.

• Reviews and updates Investigation/Alternative Response and Family Group Decision Making policies to ensure compliance with any current statutes and rules.
• Works with interagency teams on Investigation/Alternative Response and Family Group Decision Making protocols that impact the policy and practice of multiple agencies.
• Develops recommendations for policy and procedural changes.
• Works with Legal and Program on legislation implementation requirements
  
  

Provides high-level advice and counsel by interpreting policies, procedures, rules, regulations, and standards related to the program.

• Serves as a subject matter expert regarding Investigation/Alternative Response and Family Group Decision Making case practice and policy
• Consults and provides technical assistance to field staff, Regional Leadership, State Office staff, and State Office Leadership
• Provides training, written guidelines, and interpretation of policy and procedure to both agency staff and external stakeholders.

Performs and/or oversees studies and analyses of operations and problems and the preparation of reports of findings and recommendations.

• Identifies priorities and defining study scope, purpose, objectives, time frames and resource requirements.
• Provides updates on the status of studies

Analyzes legislation to develop recommendations for policy in programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding; and assists in responding to legislative and external inquiries and requests.

• Analyzes, evaluates and interprets state and federal legislation and judicial mandates.
• Analyzes and evaluates the impact of legislation, regulation, and policies affecting current policies and practices.
• Completes child abuse and child welfare related bill analysis during legislative sessions.
• Develops recommendations for policy and procedural changes.
• Develops policy changes to ensure compliance with revised state and federal legislation.
• Works with Legal and Program on legislation implementation requirements

Speaks to community and professional groups to coordinate, improve, and stimulate interest in the program(s) and to secure support for program(s).

• Participates in various external stakeholder workgroups to promote collaboration.
• Networks with state and national governments, associations, advocates, and academia to improve program operations.
• Provides information on current state practices to national groups to identify areas of similar and dissimilar state practices on various substance use prevention initiatives.
• Evaluates national trends and stays abreast of current research regarding child abuse investigations and Family Group Decision Making processes.

Consults with public and private agencies involved in the programs to resolve problems, identify training needs, and discuss program effectiveness.

• Develops working relationships with internal and external stakeholders.
• Serves on cross agency workgroup on projects that have a connection to Family Group Decision Making in child welfare
• Participates in interagency collaborative teams to problem solve barriers to treatment and intervention resources for families served by DFPS.
  Assists management with developing program policies, procedures, standards, and manuals; and planning program activities in accordance with program objective and goals.
• Assists CPI management with policy and procedural changes that impact both CPI and CPS practice
• Ensures that current or developed policies or procedures do not adversely affect compliance with program needs of another stage of service.
• Ensures that staff guidance manuals are consistent with policy and practice

Assists management with developing and implementing effective techniques for evaluating agency programs, identifying the need for new programs, and providing guidance to staff in the development and integration of new methods and procedures.

• Works with State Office Leadership, Regional Leadership, and Child Safety Specialists to best assess case related safety issues and family needs.
• Reads cases from across all regions of the state to ensure consistency in intervention and policy interpretation and implementation.

May serve as the lead on implementation and ongoing management of complex program initiatives.

• Serves as lead on any implementation plans related to Family Group Decision Making related legislation that impacts DFPS

Provides status reports on the implementation of initiatives and ensures compliance with legislatively mandated timeframes

May serve as a lead worker providing direction to others.

• Serves as a subject matter expert regarding Investigation/Alternative Response and Family Group Decision Making case practice and policy to provide direction to field and agency staff.
  
  
• Performs related work as assigned.  

Knowledge Skills Abilities:

• General knowledge Child Protective Investigations.
• Skills in program planning, development, and implementation.
• Strong verbal and written communication skills including the ability to present information at training sessions, conferences, or legislative hearings.
• Skill at establishing and maintaining productive working relationships both internally and externally.
• Ability to apply a critical and analytical approach to problem solving and the ability to prioritize and manage multiple responsibilities.
• Ability to understand new information effectively and quickly.
• Ability to analyze program trends and data associated with performance outcomes.
• Ability to plan, implement and meet deadlines.
• Ability to work with individuals and groups from diverse populations.  

Registrations, Licensure Requirements or Certifications:

Preferred- LPC, LCSW, LMSW, or related.  

Initial Screening Criteria:

Graduation from an accredited four-year college or university.

Three years full-time consultative, supervisory, managerial, social service, medical, professional, social science, or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or, social service support, administrative support or DFPS experience.  

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.