CPS Contract Technician

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS Contract Technician 
Job Title: CPS Contract Tech 
Agency: Dept of Family & Protectve Svc 
Department: COA CPS Residential Contracts 
Posting Number: 11365 
Closing Date: 12/02/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-A-13 
Salary Range: $2,953.25 - $4,365.66 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: BASTROP 
Job Location Address: 3809 E LOOP 150 STE 102 
Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK 
 
 
 

Brief Job Description:

This position performs complex contract assistance and review work. Work involves preparing and reviewing contract material for program signatures, preparing and disseminating regular financial statements. The position is also responsible for review and maintenance of contract file information, and reviews and/or verifies contract data in the Information Management Protecting Adults and Children in Texas (IMPACT) system. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

This position demonstrates professionalism, confidentiality, teamwork, and clear communication. Interacts routinely with various levels of DFPS staff, particularly Child Protective Services, as well as contracted providers and the general public. 

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Provides contract assistance to contracting agency staff on eligibility, policy, and documentation processes. Tracks, organizes, and maintains documents for Residential Child-Care Providers (RCCP) SPARC records related to residential contracts. Update spreadsheets and other information as necessary on SharePoint to accurately reflect the status of contract activities.
Manages distribution and tracking of provider financial statements to a portion of RCC contractors to verify that contract data meets legal and fiscal requirements .
Provides intermediate-level technical assistance to contractors, contract applicants, DFPS staff, and staff of other state agencies others on policies, procedures, rules, regulations, standards and/or requirements. Communicates effectively to address issues and resolve problems or complaints. Researches inquiries in accordance with contract expectations, program policies and procedures.
Provides technical assistance in the development, preparation, and routing of contracts and amendments to ensure correctness and adherence to procedural requirements. Edits procedural guides and other documents to ensure processes are revised and updated.
Updates residential contractor contact information, maintains and reviews contract file information, scans and uploads documentation into the appropriate contract management database.
Supports quality assurance and performance measure tracking and reporting processes, and assists with contract monitoring as needed.
Provides support to other team members to ensure continuity of business practices, including managing and distributing information to contractors from the community mailbox, assisting with eMACs, preparing and shipping archived documents, ordering supplies, and serves as back up to colleagues. Performs other duties as assigned, including special projects.
Performs other duties as assigned.  

Knowledge, Skills and Abilities:

Knowledge of DFPS policies and procedures, especially purchased client services and knowledge of Child Protective Services program, is preferred.
Knowledge of or ability to learn to research, enter and maintain data in the IMPACT (client and contracting) system.
Knowledge of office practices and administrative procedures, and of contract management policies and procedures.
Skilled at establishing and maintaining productive working relationships, both internally and externally, with emphasis on customer service.
Skills in communicating effectively, both orally and in writing.
Ability to operate a personal computer and use various software applications (MS Outlook, Word, Excel, Access).
Ability to collect, analyze, and interpret technical information; to make arithmetical computations and tabulations; to identify problems and plan corrective actions; to prepare and submit reports; to derive information from observations and interviews; to understand and follow instructions; to gather specific data from documentation systems; to communicate effectively; and to provide guidance to others. Ability to set priorities and work independently without close supervision.  

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) certification is required between 12 and 18 months of hire. 

Initial Screening Criteria:

Graduation from high school or equivalent.

Minimum 3 years of administrative assistant experience and 5 years DFPS experience.

Additional Information:

This position can be housed in any statewide and is a full-time telework position.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.