Seat Management Specialist

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Brief Job Description:

The Seat Management Specialist - Fleet Manager III is selected by, and responsible to, the ITS Seat Management, Logistics, and Mobile Services Manager. Performs advanced (senior level) computer fleet and seat management operations work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. The Seat Management Specialist develops computer fleet lease agreements, providing input to management on performance management functions of the computer fleet, and developing and implementing fleet operations policies and procedures. The Seat Management Specialist will also back up the others in the team and their duties in managing the DFPS fleet of computers.  The Seat Management Specialist adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.

Essential Job Functions (EJFs):

• Develops computer fleet lease agreements and schedules.

• Provides input to management on performance management functions of the computer fleet.

• Develops and implements computer fleet operations policies and procedures.

• Creates and maintains and analyzes monthly, quarterly, and annual reports of computer fleet operations.

• Researches and responds to inquiries regarding computer fleet discrepancies for missing, lost, and stolen equipment.

• Administers the daily operations of Seat Management, including ordering activities and allocating computers, accessories, and other resources to ensure that duties are carried out in accordance with applicable regulations, policies, and procedures.

• Coordinates special projects and computer refreshes to ensure that project goals and objectives are met.

• Administers the acquisition of accessories, maintenance, equipment, and other goods and services per policies and procedures.

• Monitoring and reporting on spare pool budget accounts.

• Research and respond to customer requests and complaints.

• Performs other duties as assigned to maintain unit operational needs.

• Prepares and monitors operating budgets for the leased computer fleet.

• Attends work regularly in accordance with agency leave policy.

• Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.

Knowledge, Skills and Abilities (KSAs):

Knowledge of: General practices, principles, and techniques of computer operation.

Skill in:

• Skill in evaluating new equipment, goods, and service performance; in monitoring and evaluating team expenditures; and in anticipating and adjusting for problems.

• Skill in establishing and maintaining effective working relationships.

• Skill in effective verbal and written communications of technical information to technical and non-technical staff.

Ability to:

• Ability to create and work with complex MS Excel spreadsheets and reports.

• Ability to negotiate, develop, and prepare computer fleet lease agreements and schedules; to communicate effectively; and to supervise the work of others.

• Ability to interact with all levels of staff.

• Ability to work independently in a fast-paced environment.

• Ability to prioritize and manage heavy workloads.

• Ability to take initiative.

• Ability to work evenings, weekends, either pre-planned or on-call.

• Ability to travel up to 10%.
 

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Experience in computer fleet operations, seat management, procurement, budgeting or coordinating projects. Graduation from an accredited four-year college or university with major coursework in business administration or a related field is generally preferred. Education and work experience can be substituted for one another. Must be able to travel 10% of time with minimal advance notice.

Additional Information:

N/A

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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.