IRM Developer Sys Analyst IV (DevOps)

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

This is a technical position on the Department of Family and Protective Services (DFPS) Information Technology Services (ITS) DevOps team. The Systems Analyst IV position primarily works in the coordination of release activities. This also includes release management, change management, managing builds and deployments, system administration, and documentation. 
 
The Systems Analyst IV position works directly with other DevOps team members, and collaborates closely with all stakeholders including project managers, testing teams, and management to coordinate the on-time and quality release of software to production. The Systems Analyst IV position will manage the software development life cycle (SDLC) systems and processes, manage the build and deployment systems, document changes and processes, record change approvals, and provide release coordination. 
 
The applicant should have effective communication and collaboration skills. In addition, they should be comfortable communicating in different formats including written, spoken, and presentations. The applicant should also have a technical understanding and prior experience working in a software development setting. This position works with minimal supervision and reports to the DevOps Manager.

Essential Job Functions (EJFs): 

• Communicating changes to all involved stakeholders in the SDLC 
• Maintaining and managing the version control systems and source code 
• Managing the change and release information to ensure full documentation 
• Utilizing version control systems (VCS) to examine code, resolve code conflicts, and coordinate merges 
• Ensuring all lead-up tasks to deployments and post-deployment are verified and completed 
• Performing source code management in multiple environments and systems 
• Administrating the developer test environments on Linux, Unix, and Windows Server 
• Supporting and assisting developers with environment or VCS questions 
• Utilizing monitoring, automation, and SDLC-management tools to ensure applications are functional 
• Working to contribute to and develop build and deployment tools and scripts 
• Assisting with proof-of-concept studies on new technologies and processes 
• Assisting with cross-training team members 
• Staying up to date on technologies such as: Jenkins, Ansible, WebSphere, WebSphere Portal, WebLogic, SVN; Atlassian Suite: Jira Software, Jira Service Management (Jira Service Desk), BitBucket (Git) 
• Adheres to all Texas Department of Family and Protective Services HR policies and performs related work as assigned.

Knowledge, Skills and Abilities (KSAs): 

• Knowledge of general processes and workflows for enterprise IT operations and DevOps 
• Knowledge of working in a software development setting, or closely related field 
• Knowledge of working with Linux-based systems 
• Knowledge of working with Version Control Systems

• Skilled in organizational and time management with a high attention to detail 
• Skilled in analytical and critical thinking 
• Skilled in effective written and verbal communication

• Skilled in independently managing multiple activities and tasks simultaneously 
• Skilled in using Microsoft Suite including Outlook, Word, Excel, Teams, SharePoint

• Ability to analyze systems, processes, and procedures to revise and document standards as needed 
• Ability to establish and maintain positive working relationships at all levels of the organization 
• Ability to receive and respond positively to constructive feedback 
• Ability to work in a team environment 
• Ability to work on-call in a 24/7 work environment

Initial Screening Criteria: 

Graduation from an accredited College or University with a degree in computer science or a related field. Work experience may be substituted for education on a year-for-year basis.   

Additional Information: 

Work outside of regular hours, including occasional weekends, may be required. Applicants selected for interview may be required to complete a written exercise to demonstrate knowledge, skills, and abilities. 
 
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview. 
 
Texas Administrative Code (TAC 206 and 213) requires state agencies to ensure all Electronic Information Resources (EIR) follow accessibility standards. Staff may be required to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.