Compliance Analyst III
AUSTIN, TX
WHY WORK FOR DFPS?
The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.
Functional Title: Compliance Analyst III
Job Title: Compliance Analyst III
Agency: Dept of Family & Protectve Svc
Department: Licensing Complex INV
Posting Number: 8232
Closing Date: 09/01/2025
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-23
Salary Range: $6,000.00 - $8,304.83
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4900 N LAMAR BLVD
Other Locations: Austin; Bastrop; Georgetown; Giddings; Lockhart; Round Rock; San Marcos; Taylor
MOS Codes: No direct military equivalent.
Brief Job Description:
Performs highly complex (senior-level) compliance analysis work involving examining, evaluating, and monitoring records, programs, policies, documents, and/or contracts to ensure conformity with laws, rules, and regulations; and conducting inspection and analysis activities. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions:
Performs routine compliance reviews that are primarily small or medium in scale to determine compliance with laws, rules, and regulations.
- Performs regular compliance and other reviews, provides consultation and guidance on legislative bills that impact CCI
- Assists with analyzing compliance and other legislative bills to improve training for all levels of staff.
- Analyzes compliance and other CCI-related state and federal laws, regulations, and proposed legislation to develop recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding.
- Responds to legislative reviews, requests, and external inquiries related to CCI compliance and other CCI requests, as needed.
Compiles, reviews, and analyzes data to verify documentation.
- Maintains repository of Foster Care Litigation (FCL) related files, reports, and data
- Assesses accuracy of FCL Monitors’ Reports
- Reviews concerns from FCL Monitors to provide explanations
- Provides explanations for areas of improvement identified through data
Conducts internal inspection of compliance issues.
- Reviews investigation reports and assesses to determine if applicable policies and laws were followed
- Reviews findings of investigations to determine accuracy
- Compiles information from numerous investigations to determine trends, patterns, and/or risks of specific facilities, individuals, or CPAs
Identifies issues regarding compliance with regulations or standards that require follow-up.
- Conducts standard compliance reviews of open investigations to determine in if additional information is required to complete to meet division guidelines and policies
- Provides updates on compliance investigations to internal and external stakeholders with questions about compliance
- Identify compliance and/or procedural gaps between current practices and desired outcomes, helping to focus on practices that address specific organizational needs.
- Review findings and data as follow-up to ensure compliance
Verifies compliance with specific requirements by conducting desk and/or onsite reviews.
- Conducts reviews of units or program areas to determine compliance and procedural trends and patterns
- Visits facilities to act as liaison for CCI to conduct onsite reviews, as applicable.
- Participates in ride-along with field staff to observe and assess compliance with applicable policies, laws, and division expectations, per departmental policy.
- Regularly monitor key metrics to ensure the new practice continues to deliver value and remains aligned with organizational goals.
Maintains, updates, and assesses data in an internal tracking system.
- Gathers relevant data from various sources, including historical records, current operational data, and projected trends, to assess and create a comprehensive dataset for analysis
- Maintains and develops data and statistical tracking procedures and prepares reports regarding regional or program outcomes for CCI using available tracking systems including IMPACT.
Maintains and assesses documentation of compliance activities, such as complaints received or investigation outcomes.
- Develops and maintains shared tracking logs regarding complaints received and investigative outcomes by compiling information regarding dates, nature of inquiry, actions taken, and result
Performs statistical sampling of data.
- Analyze quantitative and qualitative data related to cases involving CCI to assess overall readiness, identify trends, patterns, and potential obstacles.
Review contracts, grants, and other legal documents.
- Reviews court reports
- Review contracts for conference planning
Perform compliance reviews that are primarily high complex in nature or large in scale and/or oversees others who perform compliance reviews, including coordinating assignments and monitoring activities.
- Reviews complicated and large in scale open investigations for compliance
- Reviews high volume complex and simple closed investigations to ensure compliance
- Analyzes both significant size complex and straightforward historical data to identify trends and patterns related to departmental compliance and procedures
- Mentors new staff and answers leadership questions on large in scope complex investigations
Performs related work as assigned.
Knowledge, Skills and Abilities:
- Knowledge of the relevant federal and state rules and regulations; contract monitoring; and statistical concepts, methods, and models.
- Skill in conducting data searches and evaluating large amounts of data, in customer service, in preparing concise and accurate reports, and in the use of a computer and applicable software.
- Ability to identify problems, evaluate alternatives, and implement effective solutions; to maintain effective working relationships; and to communicate effectively.
- Skill in preparing recommendations.
- Ability to oversee and/or supervise the work of others.
Registrations, Licensure Requirements or Certifications:
None required.
Initial Screening Criteria:
- Current DFPS employees only.
- Experience in research, compliance analysis or monitoring, legal analysis, and/or auditing work.
- Additional applicable experience includes at least 3 years of conducting investigations of abuse/neglect/exploitation at the Texas Department of Family and Protective Services.
- Graduation from an accredited four-year college or university with major coursework in business administration, public administration, finance, accounting, computer science, statistical analysis, mathematics, research methodology, or a related field is generally preferred. Experience and education may be substituted for one another.
Preferred Qualifications:
- Experience with Microsoft Project software platform.
- Experience with project management related tasks.
- Experience with data analysis for compliance of performance metrics.
- Have been a supervisor of child abuse/neglect/exploitation investigations at DFPS.
- Recent knowledge of Day Care Investigations or Residential Investigations within in the last 24 months.
Additional Information:
- Preferred headquarters: 4900 N. Lamar, Austin, Texas.
- Additional Locations: Austin; Bastrop; Georgetown; Giddings; Lockhart; Round Rock; San Marcos; Taylor
- In Office, Non-Telework Position
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Nearest Major Market: Austin