APS Contract Division Administrator

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Brief Job Description:

Mgr IV APS Contracts Division Administrator

This position reports to the Deputy Director of PCS Contracts and is responsible for managing the Adult Protective Services (APS) contracts division which is responsible for grant benefits funds and contracts throughout the state. This position supervises the work of professional staff who are housed statewide. The position will consult with staff to ensure timely, professional and efficient services are provided. This position interacts routinely with the community, contractor stakeholders, PCS staff and APS staff. There is a need to work under general direction with considerable latitude for the use of initiative and independent judgment.   

This position performs highly complex consultative services and technical assistance work. The work involves planning, developing, and implementing a major agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public. The position requires the ability to study and analyze financial and programmatic operations, present reports, and present possible solutions to any anticipated problems. This position is responsible for developing initial management response to program areas pertaining to contracts. There is a responsibility to implement plans, which increase productivity, accuracy and cost reduction. There is responsibility to manage a variety of work functions with minimal guidelines.

Essential Job Functions (EJFs):

• Oversees the day-to-day management of the APS Contract Managers statewide. Manages and develops staff through review of performance data, consultation, training and performance appraisal. Is Responsible for the hiring and selection of new staff, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave.
• Organizes, plans, directs, and manages the program to achieve agency/program objectives and to determine compliance with regulations, policies, and procedures.
• Directs, manages and reviews for compliance with all applicable federal and state laws, and agency policies and guidelines.
• Reviews and evaluates information on service delivery systems, methods, outputs, and activities. Identifies gaps in resources and recommends improvements. Provides guidance to staff in the development and integration of new methods and procedures.
• Participates in program planning, development, and implementation. Participates in development of statewide policy, procedures, and tasks. Prepares recommendations and justification for changes in policy, procedures, rules, regulations and/or program guidelines. Reviews and analyzes financial and programmatic operations and problems and facilitates implementation of procedural and policy changes. Develops the unit’s policy and procedure.
• Makes consultative/supervisory visits to public and private agencies involved in the program and to field offices to discuss work problems, provide technical assistance, and/or interpret policies, tasks and procedures.
• Prepares or oversees the preparation of a variety of administrative reports and studies.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of local, state, and federal laws relating to contracts and program areas;
• Knowledge of state and federal laws related to DFPS program and contracting;
• Knowledge of contract procurement, monitoring and management;  
• Knowledge of the principles of leadership;
• Knowledge of strategic planning and business process review and improvement;
• Knowledge of public administration and management techniques; of statistical analysis processes; and of program planning and implementation;
• Skill in managing competing priorities;
• Skill in interpreting state and federal rules and regulations, and policy formulation;  
• Skill in decision making and analysis;
• Skill in effective verbal and written communication;
• Skill in working with diverse groups;
• Ability to establish goals and objectives;
• Ability to plan, assign and/or supervise the work of others;
• Ability to build, establish and maintain effective working relationships;
• Ability to make timely and effective decisions and produce results;
• Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to prepare concise reports; to develop and evaluate policies and procedures; and to assign and/or supervise the work of others   

Registrations, Licensure Requirements or Certifications:

This position will require a Texas Contract Manager Certification (CTCM) within 18 months of assuming the position.   

Initial Selection Criteria:

At least two years of experience contract development, contract management, contract evaluation, contract monitoring, training of contract providers, or Texas Department of Family and Protective Services and at least two years of supervisory experience of professional staff. Graduation from an institution of higher learning with bachelor's degree. Experience with APS and/or APS Contract Management preferred.  

Additional Information: 

The position will be required travel to meet with staff in the Regions and to Austin for meetings. Salary will be calculated according to DFPS salary policy.   

This position has the potential for full-time telework position and may be housed statewide.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.