TAG Human Resources Specialist IV

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Brief Job Description:

The purpose of this position is to support all programs in the planning, development, and implementation of recruiting and hiring strategies aimed at selecting high-quality staff able to provide effective protective and regulatory services to families in need. The position implements recruitment efforts by following talent acquisition strategies that support the success of agency caseworker positions. The position must develop and maintain effective working relationships with program staff, Health and Human Services staff (HHSC), and CAPPS Service Center staff, Professional Development Division staff, Universities and Colleges, and Workforce professionals. The position may lead or supervise the work of others.

Essential Job Functions (EJFs):

• Identifies and directs recruitment opportunities by researching new sources for talent and developing positive relationships with industry professionals to include attending job fairs, community events and non-profit functions.
• Directs posting efforts, conducts interview screening, refers candidates for additional assessments as needed, schedules interviews, coordinates hiring panels with supervisors, conducts reference checks and works with program to make recommendations for hire.
• Interfaces with other entities (Northgate Arinso , HHSC HR, etc.) on program issues related to hiring. Represents program area at agency planning sessions, committees, work groups, and meetings related to hiring and recruitment. May review and comment on policy changes.
• Coordinates with agency supervisors to attend recruitment events and help promote the agency as an employer of choice. Serves as liaison between applicants and hiring supervisors. Works with supervisors to help fill vacancies efficiently.
• Fills positions within expected timeframes as established by the division and in response to hiring needs.
• Interprets hiring policies related to employment to maintain compliance with state and federal regulations and provides technical assistance to agency staff and others. Provides reports as needed to regional staff on the status of hiring. Develops and delivers training to regional supervisory staff as needed.
• Performs other duties as assigned and required to maintain unit operations. 

Knowledge, Skills and Abilities (KSAs):

• Knowledge of successful employment recruiting practices
• Knowledge of U.S. Department of Labor, Equal Employment Opportunity Commission (EEOC)
• Skill in strong time-management and organization
• Skill in presentation and public speaking skills
• Ability to conduct interviews effectively and fairly
• Ability to communicate effectively in both written and verbal formats
• Ability to complete assigned tasks within defined timelines
• Ability to establish and maintain effective working relationships with others
• Ability to network with other agencies, colleges, and companies
• Ability to work independently with remote supervision
• Ability to work under stress and maintain a courteous interaction with others
• Ability to share work knowledge and experiences with team members
• Ability to make effective decisions in the best interest of customers

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Graduation from high school or equivalent.

Graduation from an accredited four-year college or university.

Three years full-time consultative, supervisory, managerial, social service, professional, human resources, or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

One additional year full-time consultative, human resources, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.

Graduate degree may be substituted for the required experience, with a maximum substitution of two years.

Additional Information:

This position is housed at 1200 E. Copeland Rd, Arlington.

TAG Hiring Specialists hire for DFPS direct delivery positions in Adult Protective Services, Child Protective Services, Child Care Investigations, Residential Child Care Investigations, and Statewide Intake. The position will provide hiring support for other program areas as needed.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Interpersonal skills that allow quick formation of positive relationships with applicants, coworkers, internal and external partners
• Independent judgment and decision-making skills
• Demonstrable working knowledge of word processing, spreadsheets, and access and use of warehouse-based data
• Ability to function independently in a multi-task environment, as well as part of a team
• Ability to follow the appropriate safety precautions
• Comfortable communication with all levels of management and employees
• Strong planning and organizational skills
• Proven presentation skills
• Ability to constantly and consistently demonstrate and exemplify the DFPS code of ethics.

PHYSICAL DEMANDS & WORK ENVIRONMENT

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 35 pounds). The position requires standing and/or walking in excess of 7 hours a day.

TRAVEL:

• Frequent travel may be required; some overnight travel is possible

WORK ENVIRONMENT:

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

The noise level may vary between low and mild.

The work environment should not experience temperature extremes (hot and cold).

The work environment may require travel in aircraft.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.