Learning and Development Training Director

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Learning and Development Training Director 
Job Title: Director I 
Agency: Dept of Family & Protectve Svc 
Department: Learning and Dev - CP 
Posting Number: 21815 
Closing Date: 10/08/2026 
Posting Audience: Internal and External 
Occupational Category: Education Training and Library 
Salary Range: $6,377.50 - $10,785.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-26 
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 35% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: ARLINGTON 
Job Location Address: 1200 E COPELAND RD STE 400 
Other Locations: Austin; Arlington; Corpus Christi; Dallas; Houston; Lubbock; San Antonio 
MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 
97E0,SEI15 
 
 

GENERAL DESCRIPTION 

Performs managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the strategic plan and setting goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities or business functions; and reviewing and approving budgets within departments or divisions. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

ESSENTIAL JOB FUNCTIONS (EJFs)

1. Directs program activities and/or business functions within a department(s) or division(s).

• Directs the daily operations of assigned programs and business functions to ensure alignment with agency priorities and performance expectations.
• Provides leadership and oversight to management staff responsible for program implementation, service delivery, and operational outcomes.
• Ensures coordination across departments and stakeholders to achieve strategic objectives and operational efficiency.

2. Develops and implements techniques for evaluating program activities and/or business functions within a department or division; and identifies need for changes.

• Establishes performance measures and evaluation methods to assess program effectiveness and operational outcomes.
• Analyzes data, trends, and performance indicators to identify opportunities for improvement and innovation.
• Recommends and implements process improvements based on evaluation findings and organizational needs.

3. Develops and establishes goals and objectives consistent with the agency’s strategic plan.

• Develops division goals, priorities, and performance targets that support agency strategic initiatives.
• Communicates organizational objectives and expectations to management teams and stakeholders.
• Monitors progress toward established goals and adjusts strategies as needed to achieve desired outcomes.

4. Develops, reviews, and approves budgets and major expenditures; and ensures that requirements of funding sources are met.

• Develops and manages program budgets to support operational needs and strategic priorities.
• Reviews and approves expenditures to ensure fiscal responsibility and compliance with agency policies.
• Monitors funding requirements and financial performance to ensure appropriate use of resources and adherence to funding guidelines.

5. Develops policies, procedures, and guidelines; and implements and monitors compliance.

• Develops and maintains policies, procedures, and operational guidelines to support consistent program administration.
• Ensures implementation of policies through communication, training, and operational oversight.
• Monitors compliance with applicable laws, regulations, standards, and agency requirements, taking corrective action when necessary.

6. Plans, develops, and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.

• Establishes work priorities, project timelines, and performance standards to achieve organizational objectives.
• Approves operational plans and resource allocations to support program delivery and strategic initiatives.
• Directs evaluation activities to assess progress, quality, and effectiveness of programs and services.

7. Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees.

• Serves as an agency representative in meetings, conferences, and professional forums to communicate program priorities and initiatives.
• Collaborates with internal and external stakeholders to build partnerships and support organizational objectives.
• Presents information, recommendations, and program outcomes to executive leadership, governing bodies, and community partners.

8. Reviews and approves management, productivity, and financial reports and studies.

• Reviews operational, financial, and performance reports to assess program effectiveness and organizational health.
• Validates data and findings to support informed decision-making and strategic planning.
• Approves reports and recommendations for submission to executive leadership and other stakeholders.

9. Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance.

• Reviews findings from audits, investigations, and assessments to identify risks and improvement opportunities.
• Evaluates research, forecasts, and analytical reports to guide program planning and decision-making.
• Provides strategic direction and corrective action recommendations based on review outcomes.

10. Provides professional oversight and guidance to other occupations or support staff, including executive and/or management-level staff, to ensure compliance with and adherence to regulatory standards and established procedures.

• Provides leadership, coaching, and guidance to managers and staff to promote effective program operations and workforce development.
• Ensures staff adhere to regulatory requirements, agency policies, and professional standards.
• Evaluates organizational performance and addresses compliance or operational issues through corrective action, training, and ongoing oversight.

11. Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to maintain the security and integrity of the infrastructure per Governor Abbot Executive Order GA-48.

Knowledge of local, state, and federal laws and regulations relevant to program activities and/or business functions; business and management principles involved in strategic planning, resource allocation, and leadership techniques; and the principles and practices of public administration and management.

Skill in establishing plans and setting objectives and goals that support an overall business strategy; decision-making, including assessing risk and using good judgment to inform decisions and recommendations to leadership; and conflict resolution and working quickly and collaboratively to solve problems.

Ability to direct and organize program activities and/or business functions; to establish goals and objectives that support the strategic plan; to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate agency policies and procedures; to prepare concise reports; to communicate effectively; and to supervise the work of others.

Initial Screening Criteria

Experience in the management and direction of a program relevant to the assignment. Graduation from an accredited four-year college or university with major coursework in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.

Supervision experience preferred.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.