Family Group Conference Specialist
AMARILLO, TX
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance—at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure
Functional Title: Family Group Conference Specialist
Job Title: FGC Spec I
Agency: Dept of Family & Protectve Svc
Department: State Office CPI Dir Del-FGDM
Posting Number: 11371
Closing Date: 12/05/2025
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-21
Salary Range: $4,523.16 - $7,253.83
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework:
Travel: Up to 70%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AMARILLO
Job Location Address: 3521 SW 15TH AVE
Other Locations:
MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12
Brief Job Description:
The position works under the direct supervision of the Family Group Decision Making Supervisor and functions as the coordinator and/or facilitator of Family Group Decision Making, including Family Team Meetings (FTMs) and Initial Coordination Meetings(ICMs) in Region 01 Children Protective Investigations. Work involves coordinating the receipt of referrals, orientation, and preparation of family members, connecting with community resources and setting up the conferences. Work also involves facilitating conferences and collaborating with family and stakeholder participants to determine an appropriate action plan. The position tracks the provision and utilization of services available through local community resources and state agencies for families participating in family conferences. The Specialist ensures families are provided the opportunity to participate in crafting family plans that address child safety, permanency, and well-being issues. Responsibilities include the development of training and orientation materials for participants and coordinating with local community members to secure desired services. As needed and required, the Specialist coordinates & facilitates FTMS, ICMS and FGDM Committee meetings, work-related meetings, and case staffings. Additional duties include the identification and collection of necessary evaluative data, statistical reports as requested, budget management, and conference site coordination. The position collaborates with CPI regional staff, internal/external stakeholders, and administration to create a process that encourages the identification of family strengths to resolve family issues and achieve safety, permanency, and well-being for the involved children. Other job duties may be determined as needed. After Hours facilitating FTMs when needed The position interacts routinely with Family and Protective Services staff, attorneys, and the general public.
Essential Job Functions:
Serves as the primary communicator to the family regarding the concerns for child safety and reason for CPS/CPI involvement. Also serves as the lead in the preparation and coordination of family participation in the process, and assures all proceedings occur in a manner that maintains the strength and integrity of the family group Serves as the meeting facilitator to lead participants (family members, CPI and stakeholders) in creating an appropriate action plan, utilizing mediation and facilitation skills. Ensures the plan developed by the family addresses the areas of child safety, permanency, and well-being through the identification of services provided through available family resources and community services. Reports the details of the developed plan to all participants. Serves as the lead in the preparation and coordination of family participation in the process, and assures all proceedings occur in a manner that maintains the strength and integrity of the family. Also, serves as a communicator to assist the family in understanding the concerns for child safety and reason for CPI involvement. Works with the Family Group Decision Making Supervisor and other Family Services Specialists, and local advisory/steering committees in the development of services to respond to family needs that reduce family violence and increase family well-being. Assists the FGDM Supervisor in the preparation of administrative reports, the collection of regional data associated with the FGDM practice to monitor performance outcomes and effectiveness. Assists in the review and evaluation of community services to identify issues and trends resulting from the family’s use of those services. Performs other duties as assigned and required to maintain FGDM operations.
Knowledge, Skills and Abilities:
Knowledge of CPI program policies and procedures, applicable laws and regulations. Skill in leading others and developing work teams. Skill in solving problems. Skill in organizing and managing time. Skill in establishing and maintaining effective working relationships with agency staff at all levels and with community groups. Skill in effective verbal and written communication. Ability to prioritize task and meet required deadlines. Ability to work evenings and weekends as needed, and on-call per regional designation. Ability to attends work regularly in accordance with agency leave policy.
Registrations, Licensure Requirements or Certifications:
None required.
Initial Screening Criteria:
Required Graduation from an accredited four-year college or university and five years of CPS/CPI field experience as full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or PRS experience. Acceptable Substitutions: Graduate degree may be substituted for the required experience, with a maximum substitution of two years.
Additional Information:
This is not a remote position and will be housed in the Amarillo office. Will require 70% travel within Region in order to coordinate and facilitate Family Team Meetings and/or other FGDM processes. This posting is for a position in Region 01, however travel to other locations and/or surrounding counties within this region or others may be necessary on occasion.
Employment references will be contacted. Applicants should have a positive record and be in good standing with their current employer.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Nearest Major Market: Amarillo