Texas HIV Medication Program Trainer

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Review our Top 10 Tips for Success when Applying to State of Texas Jobs.

Functional Title: Texas HIV Medication Program Trainer 
Job Title: Training and Development Spec4 
Agency: Dept of State Health Services 
Department: HIV Medications Program 
Posting Number: 10895 
Closing Date: 11/27/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $5,888.50 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 201 W HOWARD LN STE 200 
Other Locations:  
MOS Codes: 0233,0277,0306,0577,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,1230,5977,6077 
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,18Z,19Z,35Z,38FX,3F2X1,47A,47C,47D 
47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0,82A0 
83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN 

Brief Job Description:

Under the general direction of the Texas HIV Medication Program (THMP) Manager, the THMP trainer works independently and collaboratively to plan, develop, design, coordinate, implement, conduct, and evaluate training programs, workshops, and special projects on HIV medication access enrollment procedures. This includes enrollments into the AIDS Drug Assistance Program (ADAP), State Pharmacy Assistance Program (SPAP), Texas Insurance Assistance Program (TIAP), and Affordable Care Act (ACA) Marketplace plans or off-marketplace plans for TIAP-PLUS using diverse software systems such as TakeChargeTexas, IAmOnline, Ramsell Corporation Database, Genesys, and other technology needed to achieve these goals. Develops, revises, and provides training and educational materials and support to eligibility enrollment workers with a focus on providing access through the THMP. Conducts needs assessments and creates curricula, reports, memoranda, correspondence, teaching aids and other written documents. Plans, promotes, implements and delivers customized training when needs assessment determines training is necessary. Coordinates with DSHS clinical and program consultants to ensure regional needs are covered in training for the THMP. Participates in special projects and may represent the agency on committees and special projects. Serves as the training liaison for planning groups and administrative agencies to coordinate THMP training needs assessments and assist eligibility enrollment workers in obtaining desired training and technical assistance (TA) through referral and/or customized curriculum or TA development. Works under general direction with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

1. Plans, designs, coordinates, implements, delivers and evaluates training programs and technical assistance for DSHS employees, eligibility enrollment workers, contractors, and public and private health care professionals. Develops curricula based on adult learning theory. Develops, revises and provides training and educational materials and technical assistance to programs within the THMP: ADAP, SPAP, TIAP, and TIAP-PLUS. Researches pre-existing trainings and vets them for continuing education. (30%)

2.  Provides, promotes, and facilitates workshops, trainings, and meetings as needed to ensure DSHS contractors, employees, eligibility enrollment workers, and other stakeholders are equipped with the knowledge, skills, and tools needed to successfully enroll and support clients in programs within the THMP. Travel as needed to assigned regions to provide on-site local support and trainings. (25%)

3. Acts as training liaison with administrative agencies to coordinate training needs assessments and assist eligibility enrollment workers in obtaining desired training and technical assistance through referral and/or customized curriculum in order to meet the needs of staff and clients. Conducts needs assessments and delivers customized courses in response to needs identified by supervisors, regional staff, local health department staff, area planning bodies, and/or other DSHS programs including courses addressing the needs of special client populations, eligibility enrollment workers, clinicians, case managers, outreach workers, and other stakeholders. (15%)

4. Monitor and maintain live and online courses available to staff and contractors. Provides follow-up technical assistance and quality assurance support to contractors through direct observation, coaching, and constructive feedback. Use effective modern training methods and techniques to solve training issues and learning barriers. (15%)

5. Compiles, prepares, and assists in the development of correspondence, memorandums, grant applications, budgets and related reports, policies and procedures. If needed, participates on committees and special projects as directed. (10%)

6. Performs related work duties as assigned. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• HIV/STD/HCV, including signs and symptoms, diagnostic techniques, treatment, epidemiology
• Clinical case management and methods to deliver medical and psychosocial services to persons with HIV
• Medical terminology
• Cultural competency issues and methodologies
• Research methods used in developing assessment tools, curricula and program evaluation
• Adult education principles
• Principles of public health and program planning
• Audio/visual hardware and software needed to produce and deliver curricula
• Outlook, Excel, Word, PowerPoint, Teams, and other software platforms
• Quality assurance and improvement techniques
• Medicare, Insurance terminology
• ACA Marketplace insurance and enrollment processes

Skill in:

• Case management
• Customer service
• Facilitation and training
• Curriculum development
• Clear and effective oral and written communication skills with diverse audiences
• Developing and maintaining effective working relationships with staff, contractors, other organizations, and other agencies

Ability to:

• Research and write curriculum
• Plan and organize work
• Adapt presentations and trainings to meet various audience sizes and knowledge levels
• Define specific goals and objectives to prioritize work
• Develop, implement and evaluate policies, procedures, and system processes
• Apply and interpret government policies, procedures, laws and standards
• Identify problems and create logical solutions
• Analyze and interpret data
• Learn and adapt to new processes and technology quickly such as TakeChargeTexas, IAmOnline, Healthcare.gov application, Ramsell Corporation Database, and Genesys
• Transport training equipment and supplies (up to 50 lbs.) to statewide locations
• Effectively set up training room (move tables, chairs, boxes of training materials, and audio visual equipment

Registrations, Licensure Requirements or Certifications:

Have Certified Application Counselor's certification or willing to learn and obtain this certification within three months of hired.

Initial Screening Criteria:

Minimum four years of experience in adult education and training work.

Graduation from an accredited four-year college or university with major coursework in human resources, organizational development, education, social work, behavioral science, health care, or public health preferred.

Experience and education may be substituted for one another on a year for year basis. 

Bilingual preferred.

Additional Information:

N/A

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work.  Download the I-9 form